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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

September 18, 2022

Super friendly and fast service. Easy to make appointments online. Great experience every time we use them! More

by amcran
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
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Sep 19, 2022 -

Cumberland Toyota responded

Thank you so much for the posting

September 18, 2022

I’ve dealt with Cumberland Toyota for several years now sells department is excellent but in my experience the service department is going down hill fast they lead you to believe they are servicing your tr More

by RSLAVE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Erica Melton, Franklin Higgenbotham
Report | Print
Sep 23, 2022 -

Cumberland Toyota responded

Thank you for your review of Cumberland Toyota. We're sorry to hear that our service department didn't meet your expectations and we would love the opportunity to speak with you further about this. Please give us a call at (931) 520-4153 should you care to talk a little more in detail.

September 18, 2022

Super friendly, in and out in less than an hour. Explained what my service consisted of. More

by MONICA.BREWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Erica Melton, Hollie Crabtree
Report | Print
Sep 19, 2022 -

Cumberland Toyota responded

Your marvelous review means a lot to us

September 17, 2022

Very nice, everyone was courteous. And they checked everything out.we were satisfied with it all. More

by TNJACK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Joby Allen
Report | Print
Sep 19, 2022 -

Cumberland Toyota responded

It was a pleasure to read about your recent visit to our dealership

September 17, 2022

Professional service . Reasonable price. Fast check in. Comfortable waiting room. Easy on line scheduling. Thanks More

by LUMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Report | Print
Sep 19, 2022 -

Cumberland Toyota responded

It’s wonderful to know that your recent visit to our dealership was worthy of a 5 star review

September 17, 2022

Good scheduling times not pushing but let’s u know about the offers available friendly staff More

by RWEST3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Report | Print
Sep 19, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

September 17, 2022

They are polite and go through what services they recommend on my car. I just got my 100,000 service and my car runs great. More

by MARISA99508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Sep 19, 2022 -

Cumberland Toyota responded

We cant thank you enough for sharing

September 17, 2022

Everyone at the dealer was very pleasant to deal with. The repairs to my truck was done in a timely manner and done correctly. More

by MBF8959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
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Sep 19, 2022 -

Cumberland Toyota responded

Thank you so much for this great 5-star review!

September 17, 2022

My service manager was very helpful and thorough with my needs and followed through with my requests. More

by Lkdriley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl
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Sep 19, 2022 -

Cumberland Toyota responded

It’s wonderful to know that you had such a great experience while visiting our dealership

September 17, 2022

Did a great job! Kept me up to date on what was going on amd what was needed. Very friendly and courteous. More

by enest70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Sep 19, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

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