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Cumberland Toyota

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.4
3,010 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,010 reviews

September 10, 2022

the service was done quickly. my wait was short. the staff was friendly and courteous. More

by KNIERIEM
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
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Sep 10, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

September 10, 2022

Fast oil change this time! Very impressed on how fast the service was! I appreciate Travis he was wonderful! More

by Sierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
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Sep 10, 2022 -

Cumberland Toyota responded

Happy to hear that Travis was able to provide such a wonderful experience

September 10, 2022

Service has always been a good experience! Love the new outdoor patio section, especially in beautiful weather! Thanks! 😊 More

by Harleywoman08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Melton
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Sep 10, 2022 -

Cumberland Toyota responded

We appreciate you taking the time to share

September 10, 2022

Quick and courteous service dept…serv people explained what all was done to vehicle when the service was completed. More

by Doug Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Buckler
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Sep 10, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience when visiting our dealership

September 10, 2022

The salesman was very good at his job. He set up the car and explained everything about the car. I love my new car. More

by guffey1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
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Sep 10, 2022 -

Cumberland Toyota responded

Thank you so much for sharing your experience with us

September 10, 2022

The service that was provided by the service staff was outstanding. I'll definitely keep using this dealership. More

by dpyice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
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Sep 10, 2022 -

dpyice responded

Great service and staff

September 09, 2022

Service department is great. Always very helpful and receptive to your issues. Never had any doubts about the service they performed. Only place I will have my Highlander service More

by JWAKEFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Jenny Furton, Erica Melton
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Sep 10, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for your kind words. We're happy to have you as part of our family, and we'll always do our best to be accommodating and helpful. We hope you'll continue to choose us for all your automotive needs in the future.

September 09, 2022

Nice service personnel, clean and professional. Vehicle was done when promised. And that's all. More

by JHAVENS1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
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Sep 10, 2022 -

Cumberland Toyota responded

We can’t thank you enough for sharing

September 09, 2022

After neighbor got car started with charger I called and was squeezed in with no appointment. Was told battery was fine. Later Shadden in Crossville found dead cell. Otherwise I have always been pleased More

by ABURKHALTER0
Recommend Dealer
Yes
Employees Worked With
Erica Melton
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Sep 10, 2022 -

Cumberland Toyota responded

We would like to apologize for your recent visit to our dealership. Our goal is to provide an exceptional experience for each of our guests and clearly, we let you down. It's our hope that you will allow us the opportunity to make it up to you on a future visit.

September 09, 2022

Great service as usual. Friendly, knowlegeable.. Appreciated the periodically updates while waiting. Could use more magazines in waiting area. More

by DANP38548
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
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Sep 10, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

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