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Cumberland Toyota
Cookeville, TN
3,000 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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August 26, 2022
Great small town Toyota dealership! Everyone was friendly. But on the flip side I recently relocated here from a larger city where I never waited more then 45 minutes for complete Toyot Everyone was friendly. But on the flip side I recently relocated here from a larger city where I never waited more then 45 minutes for complete Toyota care services to be completed on either of my two new Toyota’s. So here employees are friendly but have a much smaller crew to complete service in a more timely manner. More
by Bllmiller59
Verified CustomerEmployees Worked With
Hollie Crabtree
August 26, 2022
Over all service was acceptable. We have a 2021 RAV4 Hybrid. Multipoint Inspection form TOYINSP-TXM (02/20) under the interior section that the ‘HV battery cooling intake filter - in We have a 2021 RAV4 Hybrid. Multipoint Inspection form TOYINSP-TXM (02/20) under the interior section that the ‘HV battery cooling intake filter - inspection every 5K, clean every 20K’. To date this service has not been completed, our RAV now has 20k on it. We have asked at each service appoint since we purchased the vehicle. The service department states that this service requires a higher technician to complete, and we would have to wait or reschedule. Our general reply is “ then why is it on the inspection form”. Our research on a Hybrid mentioned this filter and how vital is is to the life of the vehicle battery. It’s confusing to schedule service appointments only to learn we need to take extra steps with the service department for such work, which is outlined by Toyota. More
by Chtakinoha
Employees Worked With
Hollie Crabtree
August 26, 2022
Cumberland Toyota was very nice and understanding. Very easy to communicate with and explain numbers! They also gave me a great deal on my trade in as well as a new car I LOVE!!! Very easy to communicate with and explain numbers! They also gave me a great deal on my trade in as well as a new car I LOVE!!! More
by Perrianna
Employees Worked With
Josh Lawson, Brandon Davidson, David Gist
August 24, 2022
As is normal here, they were ready for the vehicle when we arrived. The wait for the service to be completed was very reasonable. We were finished and out of the dealership in a minimal time. we arrived. The wait for the service to be completed was very reasonable. We were finished and out of the dealership in a minimal time. More
by DENNIS3002
Employees Worked With
Travis Fitzpatrick
