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Cumberland Toyota

Cookeville, TN

4.5
3,000 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,000 reviews

August 22, 2022

They were professional, friendly,, timely, in my appointment time. Explained the work that they Performed and any that was needed. More

by HELENRIGDON1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the name of my technician
Aug 25, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us

August 22, 2022

Thank you for helping us with changing out our car license plate. Awesome dealership service! More

by Katdaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and our audience

August 22, 2022

Very nice and courteous and totally professional did exactly what I wanted to do to my2006 Toyota Corolla More

by rodeokid4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

It was a pleasure to read about your recent visit to our dealership

August 22, 2022

Josh Lawson was very helpful for my wife making the change to her new car. .I just hope that want have any big trouble since we don't have a up to date phone. More

by DAVIDANDJOANGRAHAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Aug 25, 2022 -

Cumberland Toyota responded

Thank you so much for this fantastic review

August 22, 2022

They provided great customer service and were great to work with. The buying process couldn't have gone any better. More

by CBrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson, Christy Herd
Aug 25, 2022 -

Cumberland Toyota responded

Thank you so much for sharing your experience with us

August 21, 2022

Very nice very clean very helpful each time I’ve gone there they took care of me according to my needs. And I’m thankful More

by Philip dindinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I do not remember the name of The man who attended me
Aug 25, 2022 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and our audience

August 21, 2022

They were fast, friendly and efficient in getting my vehicle done in a timely manner. More

by EJester202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

Thanks for this great review

August 21, 2022

They were very rude. The blonde girl that works there just looked at me and never asked what I needed, she is extremly unprofessional. I will never take my car back ther More

by Janderson5
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Travis Fitzpatrick
Aug 22, 2022 -

Janderson5 responded

Worst customer service I’ve ever experienced and the blonde on the end has a horrible attitude.

August 21, 2022

Always fast and efficient. Good work in a timely manner. Explained things so they were understandable. More

by KDTERPENING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience while visiting our dealership.

August 21, 2022

Great service and nice people. Clean waiting area with amenities.I really wish they had better coffee with all the amenities More

by BIRD1LPN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 26, 2022 -

Cumberland Toyota responded

We appreciate your feedback

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