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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
3,000 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,000 reviews

August 21, 2022

I Had the 20,000 mile service done on my 2021 Toyota Tundra. No issues. More

by SCHUYLER.FLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 26, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your automotive needs

August 21, 2022

Great personnel and great service! I’ve been taking all 3 of my vehicles there for years and have always been very pleased. I recommend Cumberland Toyota to everyone! More

by Mike2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

Thank you for your kind review

August 21, 2022

Seems to be ok. I know one time I was told my tire was leaking. They wanted to replace it. It wasn’t leaking. Still on the same tires without issue. More

by MICHELESMITH83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 27, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we appreciate your business. We're glad to hear that you have had a positive experience with us thus far. If there is anything we can do to make your experience better, please don't hesitate to let us know.

August 21, 2022

Small transmission leak second time for repairs. They elected to change out my transmission. I still understand the need for a new transmission after a small Translink? I don’t know if I have a new More

by Sgmrack
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Sep 05, 2022 -

Cumberland Toyota responded

Thank you for bringing this to our attention, we're sorry that you've had this experience with your vehicle. Please email us at jallen@cumberland.com or call us at 931-520-4153 so that we can get more details and help resolve the issue? We want to ensure you're happy with your purchase and confident in our repairs.

August 21, 2022

Very pleased with the service and the technicians who serviced my vehicle. Will use again. More

by KATHYMRICHARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us

August 21, 2022

Very happy with the service department they got my car in a timely manner and fixed my problem More

by MJCHOATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating

August 21, 2022

Attention made to getting in and out of facility. Friendly and very helpful with needs to getting my car taking care of. More

by FHAMMOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 26, 2022 -

Cumberland Toyota responded

We appreciate the time it took for you to write this review.

August 21, 2022

Hate this place so very very very very very much…. Should close it down now More

by 96tjsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 22, 2022 -

Cumberland Toyota responded

We are sorry to hear that you feel this way. Our goal is to provide a truly exceptional experience for each of our guests, and we clearly let you down. We would love to hear a little more about your experience, please feel free to contact u at 931-520-4128 should you care to talk more in detail.

August 21, 2022

Great dealership. Always given the best customer service When I go there. Friendly staff and overall great place to buy a car More

by RMCKELVEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

We couldn't ask for nicer comments, thank you so much for taking the time to share!

August 21, 2022

Did assessment and performed repairs in timely fashion without surprises. Cost was reasonable and communication was good More

by keithhfoster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

Thanks for this great review

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