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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
3,002 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,002 reviews

August 19, 2022

Everyone was friendly. They were professional and helpful. I would recommend Cumberland Toyota to my friends and family. More

by Inorman1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 24, 2022 -

Inorman1 responded

i would recommend to family and friends

August 19, 2022

I am always pleased with my dealings at Cumberland Toyota. Everyone is pleasant and helpful. On time service, too. More

by LORNA.JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

Thank you so much for this fantastic review

August 19, 2022

Personal touch. Listen to what you have to say. Service fast. No pressure to have all services here More

by BEACHLOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubkniwn
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Aug 25, 2022 -

Cumberland Toyota responded

It was a pleasure to read about your recent visit to our dealership

August 19, 2022

Thank you for taking such good care of me. Always a fast response and friendliness in service center! More

by wmayberry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Roberta Love
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating

August 19, 2022

I was welcomed in and was taken care of very quickly. All my questions and concerns were answered by Jenny furton More

by caleb123v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny furton, Brandon Hall, Ryan Corner, Travis Fitzpatrick
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Aug 25, 2022 -

Cumberland Toyota responded

We can’t thank you enough for taking the time to share

August 19, 2022

They were quick and I appreciate the help. Time for sure was enough for me . More

by darballinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Venessa Neal, Lexi Buckler
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

Thank you so much for taking the time to share your feedback with us

August 18, 2022

Jenny Furton is awesome, she is always very helpful! She always makes working with the service department super easy! More

by jwheaton112603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Furton is a five star!, Travis Fitzpatrick, Ronnie Bean
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

August 18, 2022

On time, thorough, answered questions, professional, courteous. I had an incident where my front car fender was damaged that I noticed when I got home. Took car back, service manager looked at it explai More

by susanmoores
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 18, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

August 18, 2022

Great customer service . I was able to schedule my appointment in a reasonable amount of time. More

by LODGE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

Thank you so much for the posting

August 17, 2022

Excellant service. Did not have an appointment, but it was an emergency, and they took care of it right away. More

by Jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 18, 2022 -

Cumberland Toyota responded

Thanks for sharing

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