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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
3,001 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,001 reviews

August 06, 2022

Always helpful and courteous. Always easy to deal with and quickly getting you in for service needs More

by CASEYLEIGH1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
August 06, 2022

arrived on time of appointment and had to wait 3 hours and 15 minutes for a rotation and balance but they didn't change because they forgot me.my time is more important to me. More

by ROB1WAITES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
holly
Report | Print
Aug 18, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we appreciate your business. I apologize for the inconvenience you experienced with your service appointment. Our goal is to have you in and out as quickly as possible. We will do better next time.

August 06, 2022

Had a great experience with the dealership! They made everything easy and I got a great vehicle! More

by Mmbyrd16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Strickland
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August 06, 2022

Top notch service. ...from leadership down excellent attention to detail! Always happy to help the customer. More

by DLNLIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
August 06, 2022

They do a good job. They check everything but don't try to find things wrong that aren't. More

by enest70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
August 06, 2022

Worst service department of any Toyota I've been to Joby Allen Does not have any dealership to compete with so he accepts bad service from this dealership More

by Tlc4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Fitzpatrick
Report | Print
August 06, 2022

Service was fast and complete, staff was very pleasant and professional. I would highly recommend this dealer for service. More

by DDUNN8120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
August 06, 2022

Great service. Fast and efficient will bring back for service. Thanks for being in the upper Cumberland area. More

by macrut66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 09, 2022 -

Cumberland Toyota responded

Our entire team is focused on providing top-notch customer service, and we are very pleased that your visit with us mirrored our efforts.

August 06, 2022

Great service and I only had to wait about an hour. I liked how they took a picture to show the air filter. More

by REAGANREAGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 09, 2022 -

Cumberland Toyota responded

It’s wonderful to know that you had such a great experience while visiting our dealership

August 06, 2022

Dealership routinely can provide an appointment time and explain the findings. Usually staff is pleasant and helpful More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 18, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

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