
Cumberland Toyota
Cookeville, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Have always been very happy with customer service. Easy to make appointments and service is performed very satisfactorily. Really like my Toyota Easy to make appointments and service is performed very satisfactorily. Really like my Toyota More
Really nice people, good service, even in an emergency Saturday situation. The cash office staff who stayed late and did their best to notify us that my billfold had been left behind were wonderful. Great Saturday situation. The cash office staff who stayed late and did their best to notify us that my billfold had been left behind were wonderful. Great communications from office staff. Thank you for your service. More
Great service. Very quick and friendly service Very helpful and informative. One of the best service dept I have had been to. Very quick and friendly service Very helpful and informative. One of the best service dept I have had been to. More
There were multiple problems with my experience with the service center. I was not kept informed about things my vehicle needed, phone calls were not returned either by the person in the service department service center. I was not kept informed about things my vehicle needed, phone calls were not returned either by the person in the service department, or higher management after I phoned to express my concerns. It has dramatically changed my attitude about Toyota. We bought both vehicles new there, and I think we deserve better. I’m not speaking about the collision center, I am speaking about the service department where our oil was changed, etc. I’m now very sorry to say that I can no longer recommend Toyota to my friends. It is a true shame, because for years they provided such good service. More