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Cumberland Toyota
Cookeville, TN
3,001 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,001 reviews
March 30, 2022
If you re looking for a car, would recommend this dealership. Cody Thomas was our salesperson and he was excellent! Very professional and honest! Very happy with our purchase!! dealership. Cody Thomas was our salesperson and he was excellent! Very professional and honest! Very happy with our purchase!! More
by CrismanGK
Employees Worked With
Cody Thomas
March 28, 2022
Christy was very helpful in my search for a new vehicle. I hope to use her services again. Ronnie was also helpful in describing the features of the vehicle. I hope to use her services again. Ronnie was also helpful in describing the features of the vehicle. More
by Crossm753
Employees Worked With
Ronnie Bean, Christy Herd
March 22, 2022
we transported Toyota Tundra for Cumberland Toyota, but they didn't pay us 1700$ for transportation. Gave us wrong vehicle to transport and want to blame it on us. Do not work with these scammers! they didn't pay us 1700$ for transportation. Gave us wrong vehicle to transport and want to blame it on us. Do not work with these scammers! More
by uzbexpress.us
Employees Worked With
Ronnie Bean, Christy Herd
March 08, 2022
Venessa and Brandon were awesome! !! This is by far the best experience I have had purchasing a car. They were very easy to reach and have questions answered quickly. Definitely would !! This is by far the best experience I have had purchasing a car. They were very easy to reach and have questions answered quickly. Definitely would recommend Cumberland Toyota. More
by austin21
Employees Worked With
Brandon Wacker, Venessa Neal
March 05, 2022
I passed several Toyota dealerships to find Cumberland Toyota. Roughly 100 miles one way. If buying another. Even if gas goes to $50.00 a gallon. Would still be worth the trip. A+ Toyota. Roughly 100 miles one way. If buying another. Even if gas goes to $50.00 a gallon. Would still be worth the trip. A+ More
by millhollandbj
Employees Worked With
Roberta Love, David Gist
January 19, 2022
Great service department. Personnel were extremely helpful and everyone was smiling and seemed to enjoy their job. I appreciate people who laugh and smile, makes the day brighter. helpful and everyone was smiling and seemed to enjoy their job. I appreciate people who laugh and smile, makes the day brighter. More
by bfm
Employees Worked With
Ladies at service desks
January 15, 2022
This dealership is why they have a bad reputation. All that matters is maximizing profit. Customer service and finding the best rate is not a consideration. Selling extended warranty is top priority, that matters is maximizing profit. Customer service and finding the best rate is not a consideration. Selling extended warranty is top priority, More
by richardlisam
Employees Worked With
Brandon Davidson
January 03, 2022
I’ve been looking for a Toyota four runner.. Don’t get me wrong I know they are hard to get right know..But most car lots would offer to help find what your looking for not cookeville.. So far none of Toyota wrong I know they are hard to get right know..But most car lots would offer to help find what your looking for not cookeville.. So far none of Toyota dealership have helped.. More
by Shortstuff
Employees Worked With
Travis Fitzpatrick
December 15, 2021
They told my parents that if they wanted to pay cash rather than finance, they would tack on an extra $2000 above MSRP. I requested a cash price breakdown on their website and there was no such charge. rather than finance, they would tack on an extra $2000 above MSRP. I requested a cash price breakdown on their website and there was no such charge. I showed the website breakdown to the salesperson and she pointed to the disclaimer saying that the price could fluctuate due to inventory availability. I had run the numbers the day before. Their inventory didn’t fluctuate since yesterday. They’re just not advertising this extra charge. Other, more reputable dealers aren’t doing this, even if you’ve heard that they are. Don’t let them fool you. Walk away. By the way, my parents are senior citizens and they were very confused by all this. They hadn’t purchased a car in a long time. They felt like they were being swindled but thought they didn’t have a choice. We were expecting to pay full price for the car due to the shortage, but these guys are going too far. I really felt that they were taking advantage of senior citizens. Shame on you, Cumberland Toyota. More
by gatesmcg
Employees Worked With
Roberta Love
