Cumberland Toyota

I rec fast service and extremely nice service rep (Travis). I was very pleased with my appointment today. I did not have to wait long. (Travis). I was very pleased with my appointment today. I did not have to wait long. More

Courtesy was great, finished and out in no time, and most of all dog friendly, always bring my little dog with me, everyone was so friendly🥰 of all dog friendly, always bring my little dog with me, everyone was so friendly🥰 More

Good friendly people knowledgeable salesperson. Clean up to date dealership. Met my needs for financing. Very up to date with the knowledge on the equipment that came with vehicle. to date dealership. Met my needs for financing. Very up to date with the knowledge on the equipment that came with vehicle. More

The flat tire on my 2020 Avalon was repaired with a plug and I was not even charged for the service! Always the best service at Cumberland! and I was not even charged for the service! Always the best service at Cumberland! More

Great service work done short time when I return to get Vehicle had a very short wait vehicle was ready to go explain what was done to vehicle Vehicle had a very short wait vehicle was ready to go explain what was done to vehicle More

David Gist is the best to work with. Had an amazing experience and he went above and beyond to get us the information we needed. experience and he went above and beyond to get us the information we needed. More

Courteous. Timely responses. Delivered my vehicle to me. I purchased my vehicle completely on line. It was a better experience than going to the dealership. I had no down time. I purchased my vehicle completely on line. It was a better experience than going to the dealership. I had no down time. More

Everyone at the dealership very nice to me, Waiting in the lobby, Cody is always friendly and eager to make my stay comfortable. Great d the lobby, Cody is always friendly and eager to make my stay comfortable. Great d More

I had a pre-arranged appointment for a simple service (oil/filter change, rotate and balance) for 12:30 on 7/16/2021 and was checked in by 12:30. I was told the service would take up to 1 hr 15 minutes (oil/filter change, rotate and balance) for 12:30 on 7/16/2021 and was checked in by 12:30. I was told the service would take up to 1 hr 15 minutes to complete and let service know I would be waiting in their waiting room. This simple, no issues service was not completed until 3:30, an hour and 45 minutes beyond the stated completion time. Although the no issues service was completed satisfactorily, the excessive overage in service time was neither expected nor appreciated. I was told twice during the time overage period that the servicing "was almost finished." The 3-star rating for this service center would have been a 5 had the waiting period had been as promised/estimated. More

This is my second purchase from Roberta Love at Cumberland Toyota. Actually you could say 3rd purchase because the first time my wife and I both bought vehicles on the same day, a Tundra and a 4-ru Cumberland Toyota. Actually you could say 3rd purchase because the first time my wife and I both bought vehicles on the same day, a Tundra and a 4-runner. Roberta is top of the line in helpful service. Its a really enjoyable experience working with Roberta and she goes over and above reasonable expectations. Thank you Roberta! More