Cumberland Toyota

I made an appointment, a week in advance, to have a couple things done to my truck. I arrived 30 minutes early - sit around and waited 3 1/2 hours, finally asked if they were almost done, that's when couple things done to my truck. I arrived 30 minutes early - sit around and waited 3 1/2 hours, finally asked if they were almost done, that's when I was informed that they hadn't even started and actually didn't have the parts needed and would need me to reschedule. To reschedule; since I live out of town, I would have to take another day off work I voiced my concerns to the service desk person and was told I would have to talk to Joby Allen. Called to speak with Joby Allen, had to leave a message, 4 days later and I have yet to receive a call back. Very disappointed in the sorry customer service and will never recommend this place to anyone. If this is the kind of service or lack of; management may need to rethink the staff. More

Most friendly, courteous, knowledgeable dealership I have ever dealt with. I would highly recommend Fred Riddle & Brittany Coomer to anyone & everyone. They are great! Highly recommend. ever dealt with. I would highly recommend Fred Riddle & Brittany Coomer to anyone & everyone. They are great! Highly recommend. More

Service was great. I was early for my appointment and they took my car right in. They completed the service very quickly with no issues and I was out of the dealership much quicker than I anticipated. they took my car right in. They completed the service very quickly with no issues and I was out of the dealership much quicker than I anticipated. More

Have always taken my car to Cumberland Toyota service, would never go any where else! Great customer service excellent experience from sales department to service department would never go any where else! Great customer service excellent experience from sales department to service department More

Cumberland Toyota was able to get the vehicle I wanted for a fair price. Josh worked hard through the entire process to earn our business. This was my best new car buying experience. for a fair price. Josh worked hard through the entire process to earn our business. This was my best new car buying experience. More

They did a good job. The service was the required fifteen thousand mile maintenance. The service was performed promptly. I was in and out in about forty minutes. thousand mile maintenance. The service was performed promptly. I was in and out in about forty minutes. More

Salesman Fred Riddle was very helpful and explained all questions in detail dealership was very clean and neat all employees where very friendly and was a hreat experience questions in detail dealership was very clean and neat all employees where very friendly and was a hreat experience More

Excellent customer service and very friendly!!! Highly recommend if you are purchasing or leasing a new vehicle!! Josh Lawson is the person to see! He won't let you down. recommend if you are purchasing or leasing a new vehicle!! Josh Lawson is the person to see! He won't let you down. More

Cody was very helpful and knowledgeable and considered Cody was very helpful and knowledgeable and considered our needs And the vehicle we wanted and options. Took a day or so but got a great vehicle Cody was very helpful and knowledgeable and considered our needs And the vehicle we wanted and options. Took a day or so but got a great vehicle More

I had a great experience with my lease and I loved my car so much I decided to purchase it at the end of the lease. I just stopped by and in less than an hour and signing a few forms it was mine. They are so much I decided to purchase it at the end of the lease. I just stopped by and in less than an hour and signing a few forms it was mine. They are great at Cumberland Auto. I also got a five-year warranty that covers everything on my car. The service there is great so I have no worries about anything. More