Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cumberland Toyota
Cookeville, TN
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,999 reviews
June 29, 2019
Outstanding experience We have been loyal customers because of Josh Lawson greeted like family service always excellent and he makes sure you drive off the lot happy We have been loyal customers because of Josh Lawson greeted like family service always excellent and he makes sure you drive off the lot happy More
by ThGos56
Employees Worked With
Josh Lawson
June 28, 2019
Buying a new vehicle. We dealt with John Fielden and couldn’t,have had a better experience. He let us drive the car around and answered any and all questions. After the p We dealt with John Fielden and couldn’t,have had a better experience. He let us drive the car around and answered any and all questions. After the purchase he set up the computer in the car and showed us more than we could absorb. John Fielden took very good care of us. The people in the office that filled out the paperwork were also very friendly. We would recommend this dealership. More
by Carshopper
Employees Worked With
John Fielden, Wayne Chaffin
June 18, 2019
Oil change. Looking at new vehicle. I had oil change in service department with Jenny Furton. She was very pleasant and very helpful. Jenny is the best! Always has been! I also wa I had oil change in service department with Jenny Furton. She was very pleasant and very helpful. Jenny is the best! Always has been! I also was interested in looking at new vehicle and I met with Bart and he was very helpful. More
by honey
Employees Worked With
Jenny Furton , Mike Bartlett
May 31, 2019
John Fielden John was great to work with. I have purchased from him before and would purchase again from him. I always recommend my family and friends to go and se John was great to work with. I have purchased from him before and would purchase again from him. I always recommend my family and friends to go and see him. He really takes care of you. More
by COOKEVILLE PRO WASH
Employees Worked With
John Fielden, Brandon Davidson
May 29, 2019
They could be a little more customer friendmy!! The people were nice, but I’ve been to other dealership where they make you feel welcome and very appreciative that you went to them! Service ok, but The people were nice, but I’ve been to other dealership where they make you feel welcome and very appreciative that you went to them! Service ok, but felt a little disconnected! Better attention to detail! Thanks More
by Rcarrerou
Employees Worked With
None of the above
May 25, 2019
Awesome experience I appreciate the professional, friendly staff. John was awesome to work with. Not pushy at all and worked hard to get the best deal possible. I appreciate the professional, friendly staff. John was awesome to work with. Not pushy at all and worked hard to get the best deal possible. More
by Leeb
Employees Worked With
John Fielden
May 22, 2019
Bart is Awesome! Best customer service I have received when buying a new car. Bart took awesome care of my throughout the entire process since I was working out of tow Best customer service I have received when buying a new car. Bart took awesome care of my throughout the entire process since I was working out of town. More
by Riddlejr
Employees Worked With
Wayne Chaffin, Mike Bartlett
May 21, 2019
Service with a smile Jenny got me in ASAP. I didnt even have an appointment. They were also really nice and not pushy. They didn't try to push anything on me that I d Jenny got me in ASAP. I didnt even have an appointment. They were also really nice and not pushy. They didn't try to push anything on me that I didnt need. Thanks service team! More
by Spinelli.nk
Employees Worked With
Gary Looper, Roberta Love, John Fielden, Fred Riddle, Brandon Davidson, Travis Fitzpatrick, Greg Jordan, David Gist, Cody Thomas, Brandon Wacker
May 07, 2019
Positive buying experience We purchased a used Ford Escape for my wife. We worked with Caitlyn who was great. Every employee we encountered was very friendly and helpful. I woul We purchased a used Ford Escape for my wife. We worked with Caitlyn who was great. Every employee we encountered was very friendly and helpful. I would recommend Overdrive USA/Cumberland Toyota for anyone looking for a good automobile. Very pleasant buying experience. More
by EastTN
Employees Worked With
Caitlyn Morrison and a young man by the name of Holt and several others who I can't recall their names were outstanding.
May 07, 2019
Excellent customer service! Travis Fitzpatrick was so willing to please and make sure my problem was fixed! John Fielden answered all my questions concerning New Toyota. Includ Travis Fitzpatrick was so willing to please and make sure my problem was fixed! John Fielden answered all my questions concerning New Toyota. Including, complete out the door price and win new 2020 Camry's were coming in More
by Johnny
Employees Worked With
John Fielden, Travis Fitzpatrick
