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Cumberland Toyota
Cookeville, TN
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,999 reviews
May 06, 2019
Quick and efficient! Oil change and tire rotation at 10000 miles. Got there early and they got me finished early. Well done. The staff was very friendly and accommodating. Oil change and tire rotation at 10000 miles. Got there early and they got me finished early. Well done. The staff was very friendly and accommodating. More
by Toyotadave
Employees Worked With
Erica melton
May 02, 2019
Excellent Experience Ronnie Bean was polite, professional, very knowledgeable and was very patient in helping us to arrive at the decisions that we felt were in our best i Ronnie Bean was polite, professional, very knowledgeable and was very patient in helping us to arrive at the decisions that we felt were in our best interest. As well, the two Brandons and Wayne that we worked with were very knowledgeable and polite. My wife and I have owned Toyota’s since the early 1980’s and this was by far the best purchasing experience that we have had, thanks to Mr Bean. We purchased a 2019 RAV4 after having thoroughly been shown its options, capabilities and a good test drive. I will definitely return to this dealership and salesman for our next Toyota! More
by Mike2019
Employees Worked With
Brandon Hall, Brandon Davidson, Wayne Chaffin, Ronnie Bean
May 01, 2019
New hybrid Avalon Josh found the model with the options I wanted in one day. Had it driven in from Nashville area and ready to go quickly. Josh helped me understand all Josh found the model with the options I wanted in one day. Had it driven in from Nashville area and ready to go quickly. Josh helped me understand all the tech, I am 60 yrs old so it was a learning curve. Wayne sold me an extended warranty and I walked in his office determined not to buy this. He made the case to have it and I couldn’t leave without owning it. Wayne was efficient and thorough in his explanations. I have now bought 6 cars from Josh and they have all been excellent More
by Deans avalon
Employees Worked With
Josh Lawson, Wayne Chaffin, Cody Thomas
April 30, 2019
Great Experience Jordan Godwin and Adam Eldridge made my process of buying my 2019 Camry externally smooth and easy. I would highly recommend them to anyone looking fo Jordan Godwin and Adam Eldridge made my process of buying my 2019 Camry externally smooth and easy. I would highly recommend them to anyone looking for a new vehicle! More
by Summer Everley
Employees Worked With
Jordan Godwin, Brandon Hall
April 27, 2019
Great Place Cumberland Toyota is awesome! Cumberland is where I bought my last 2 vehicles. Kia & Toyota both have been great to work with! I highly recommend them Cumberland Toyota is awesome! Cumberland is where I bought my last 2 vehicles. Kia & Toyota both have been great to work with! I highly recommend them! More
by Tracy
Employees Worked With
Jenny, Christy Herd
April 26, 2019
Service They are the best in the service center! Always very friendly and honest. I never mind bringing my car in for service and maintenance. They’re so easy They are the best in the service center! Always very friendly and honest. I never mind bringing my car in for service and maintenance. They’re so easy to work with. More
by AthenaH
Employees Worked With
Travis Fitzpatrick
April 15, 2019
Bad Service & Customer Service Made appointment on-line on 4-2, showed up 10 min early on 4-15. Ignored at check-in for a few minutes. Then told it would be a couple of hours - yes, Made appointment on-line on 4-2, showed up 10 min early on 4-15. Ignored at check-in for a few minutes. Then told it would be a couple of hours - yes, in spite if my appointment. Req service normally takes 45 min. Was not consulted prior to check-out, but needed airfilters replaced. Had requested to talk with service mgr at check-in. Only saw him upon addl request at check-out. He claimex he understood - but did not appear like it to me. Total disappointment - will not recommend again till personal comparison with another dealership. More
by Dissappointed
Employees Worked With
Sorry
April 14, 2019
Great Cumberland Toyota has been great they always go the extra mile then I take my truck to them especially sales person Josh Lawson will continue to send Cumberland Toyota has been great they always go the extra mile then I take my truck to them especially sales person Josh Lawson will continue to send friends and family to him and this dealership More
by Dowdy1
Employees Worked With
Gary Looper, Josh Lawson
April 13, 2019
dont fix recalls took my 04 toyota tacoma in for recall ,they will not fix it .needed to be cold climate vehicle, mv truck came ouy of KY. took my 04 toyota tacoma in for recall ,they will not fix it .needed to be cold climate vehicle, mv truck came ouy of KY. More
by Tazzi319
Employees Worked With
Brittany Coomer
April 03, 2019
Easy and honest John was great! Had the car I wanted waiting for me and explained everything without all the typical car buying hassle. Would highly recommend him. Ev John was great! Had the car I wanted waiting for me and explained everything without all the typical car buying hassle. Would highly recommend him. Even though the car was already spotless they detailed it again and filled it up with gas. Easiest car purchases I’ve made. More
by msimmons
Employees Worked With
John Fielden
