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Cumberland Toyota
Cookeville, TN
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,999 reviews
April 01, 2019
New or Used...Shop Cumberland Toyota! If shopping for a new or a used vehicle, give Cumberland Toyota a try. There is a large selection of both used and new vehicles on the lot. Joshua Law If shopping for a new or a used vehicle, give Cumberland Toyota a try. There is a large selection of both used and new vehicles on the lot. Joshua Lawson was the salesman assisting me. I appreciated his expertise as we discussed a couple of vehicles in detail. He patiently answered my many questions as I decided upon the perfect ride for my particular needs. When it is time to trade vehicles again, Cumberland Toyota will be my first stop for either a new or a used vehicle. More
by Patricia of Middle TN
Employees Worked With
Austin (who cleaned my vehicle and filled it with gas), Josh Lawson, Wayne Chaffin
March 27, 2019
Very nice first service appointment Just completed the first service on my new vehicle. Everything went just as described in Toyota Care. Dealership was ready at my appointment time and Just completed the first service on my new vehicle. Everything went just as described in Toyota Care. Dealership was ready at my appointment time and completed the service quickly while I waited. Good WiFi in the lounge allowed me to work seamlessly on my laptop. More
by Jeffrey B
Employees Worked With
Gary Looper
March 21, 2019
Regular vehicle service I was bringing my vehicle in for a routine service with a few extras. I dropped my vehicle off at 4pm and they said they would call me. The department I was bringing my vehicle in for a routine service with a few extras. I dropped my vehicle off at 4pm and they said they would call me. The department kept my car overnight without notifying me and did not answer the phone that night (5 calls) or the next day (12 phone calls). This left me with out a vehicle for 21 hours when it was expected to be a few hours. When at the dealership the staff is helpful, but when not present the lack of communication is appalling. More
by N/a
Employees Worked With
Jeremiah
March 14, 2019
Great service Always great and friendly service! They have a very organized and knowledgeable staff. Would definitely recommend using Cumberland auto for sales and Always great and friendly service! They have a very organized and knowledgeable staff. Would definitely recommend using Cumberland auto for sales and service. Great crew. More
by Redworm
Employees Worked With
Brandon Hall, Gary Looper, Odell Braswell
March 13, 2019
Always Perfect My last vehicle was purchased from these folks, my current vehicle was purchased from them and my next one will be purchased from them. If you find so My last vehicle was purchased from these folks, my current vehicle was purchased from them and my next one will be purchased from them. If you find something good you stick with it. More
by E C Moore
Employees Worked With
Jeremiah and Jenny in service , Josh Lawson, Wayne Chaffin, Travis Fitzpatrick, Andy Claborn, Nikita Meadows
March 12, 2019
Easy in-Easy out Warmed service canopy on a cold, rainy afternoon: welcome!. Service Associate handled reservation effortlessly for simple 5k checkup. Out in timely Warmed service canopy on a cold, rainy afternoon: welcome!. Service Associate handled reservation effortlessly for simple 5k checkup. Out in timely matter. Our Salesperson personally responded to technical question we had More
by Cumberlandman
Employees Worked With
Travis Fitzpatrick, Cody Thomas
March 12, 2019
Best Experience I’ve ever had!! I bought a brand new 2019 Sienna from John Fielden. Hands down the best car buying experience I’ve ever had.. and I’ve bought 20+ cars in my lifetime. I bought a brand new 2019 Sienna from John Fielden. Hands down the best car buying experience I’ve ever had.. and I’ve bought 20+ cars in my lifetime. John was super friendly and easy to talk you, he was genuinely kind and honest!! I had my wife, my 9 yr old and our 4 month old baby with me at the dealership and he had us in and out in less than an hour. Seriously, John was great and I would highly recommend John and Cumberland Toyota. I will definitely be back!! Thanks John Fielden More
by Buckeye1!
Employees Worked With
John Fielden
March 08, 2019
Toyota sales and service Cumberland Toyota service department is excellent for service and staff are extremely friendly and nice. Best place ever. Family have used for years a Cumberland Toyota service department is excellent for service and staff are extremely friendly and nice. Best place ever. Family have used for years and always completely satisfied. Would never go anywhere else. I have been customer for nearly 30 years. Sales people are best ever. Purchased 16 Toyota Camrys. Daughter has purchased 2 Prius. More
by TClark
Employees Worked With
Brandon Hall, Gary Looper, Fred Riddle, Wayne Chaffin, Travis Fitzpatrick
February 19, 2019
Great! John works hard to get you into a vehicle you can afford. I would not purchase a vehicle from anywhere else. Everyone is friendly and the service is g John works hard to get you into a vehicle you can afford. I would not purchase a vehicle from anywhere else. Everyone is friendly and the service is great. More
by hlangford
Employees Worked With
John Fielden
February 16, 2019
Excellent! Excellent experience! John Fielden made the process easy and enjoyable! We will always purchase from Cumberland Toyota. Everyone is so friendly and Excellent experience! John Fielden made the process easy and enjoyable! We will always purchase from Cumberland Toyota. Everyone is so friendly and helpful. They know exactly what they are doing and will always work to make your experience the best. More
by Davidsonle
Employees Worked With
John Fielden, Brandon Davidson
