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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

September 30, 2018

Toyota Highlander This was my second time with Cumberland Toyota and dealing with John. I love the atmosphere of the dealership as well as dealing with John. He is a gr More

by Lshawkins90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
September 18, 2018

Another professional experience. Have purchased several new vehicles from John Fielden at this dealership. No sales gimmick’s just facts without pressure. Sales followup exceptiona More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
August 29, 2018

A competitive dealership Cumberland Sales and Service appear to want to meet and exceed customer needs. They Are attempting to resolve a problem inherent with the finish on More

by Cumberlandman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Thomas
August 28, 2018

I appreciate John Fielden assistance! Thank you John Fielden for all your help! I needed a new car after my car mechanic said that my used car was not safe nor reliable to drive anymore. More

by dianne2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
August 08, 2018

Car shopping John was great! He took time to sit down with us and talk to us about what we needed in a car and was able to help us get into a vehicle to suit our n More

by Hdgeesling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
August 01, 2018

Easiest experience buying a car ever! John Fielding is my salesman at Toyota I tell him what I want in a car and he always beats my expectations. The fact that I'm filling out the survey More

by Shield Pest Control
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
July 31, 2018

Great experience John fielden did a great job selling me my new Toyota Tacoma. He had to work hard to get the sale because I wanted a good deal and he was still nice More

by Tacoma Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
July 20, 2018

2013 toyota Be careful when you trade a car in. I was told i was getting 1000 in trade for my old car but later noticed on the paperwork I was credited one dolla More

by Spring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr booher the salesman, Wayne Chaffin
Aug 13, 2018 -

Cumberland Toyota responded

Sorry for the misunderstanding. It sounds like we over allowed for you trade in by discounting the price of the vehicle you had purchased. At the end of the day we still allowed you $1000 for your trade, it just came off of the sale price of your purchase. Please feel free to give us a call at 931-520-4128 should you care to talk a little more in detail.

Aug 13, 2018 -

Spring responded

I paid sticker price for new car

July 19, 2018

burnt orange tocoma Toyota of Cookeville Tn. very nice sales person Phillip Re informed us about what we needed to know .the Toyota Tocoma with the long bed met our need More

by hillie rider 321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Re
July 10, 2018

Awesome service Nice people that are trying to help you out! They gave me a fair trade in so I was willing to make the deal! Will be back! More

by Jwbennett14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
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