Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cumberland Toyota
Cookeville, TN
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,999 reviews
April 14, 2018
Awesome It was once again a smooth transaction. John was excellent to work with and I will buy my next one from him. He and The staff were very friendly and It was once again a smooth transaction. John was excellent to work with and I will buy my next one from him. He and The staff were very friendly and professional. I told them what type of vehicle I wanted and it was waiting on me the next day. More
by C@lzobro5
Employees Worked With
John Fielden, Christy Herd
April 11, 2018
Purchase of vehicle We purchased a Toyota Avalon from Cumberland Toyota 04-10-18. We have dealt with Fred Riddle on several purchases of vehicles and, as always, he was We purchased a Toyota Avalon from Cumberland Toyota 04-10-18. We have dealt with Fred Riddle on several purchases of vehicles and, as always, he was very courteous and informative. He does not push you to purchase a vehicle from him and after you decide on your purchase, he goes over everything about the vehicle and answers any questions we might have. I highly recommend that anyone in the market for a vehicle to go to Cumberland Toyota and ask for Fred Riddle More
by Wendell Wilson
Employees Worked With
Fred Riddle
April 03, 2018
Great Experience I was very impressed with our new car buying experience at Cumberland Toyota. The sales staff were very friendly and helpful. They kept in contact wit I was very impressed with our new car buying experience at Cumberland Toyota. The sales staff were very friendly and helpful. They kept in contact with me through text messaging since I live out of town. I never felt pressured to buy or never felt rushed into anything. Brandon Wacker and Josh Lawson were great to work with and I would recommend this dealership to anyone looking to purchase a vehicle. More
by RobW
Employees Worked With
Brandon Wacker, Josh Lawson
March 31, 2018
Great selection. Personable, knowledgeable staff. Great service. Our sales representative, John Fielden, made us feel comfortable and informed when introducing different vehicle options for our needs. Great service. Our sales representative, John Fielden, made us feel comfortable and informed when introducing different vehicle options for our needs. We did not feel rushed or pressured in any way. I would reccomend this dealership to friends and family. More
by 4Runner Family
Employees Worked With
John Fielden
March 29, 2018
Cumberland Toyota salesman, Josh Lawson review Cumberland Toyota salesman, Josh Lawson, made it an excellent buying experience for our new Tundra by using his excellent knowledge of the product and Cumberland Toyota salesman, Josh Lawson, made it an excellent buying experience for our new Tundra by using his excellent knowledge of the product and putting us in the best equipped vechicle that fit our needs and wants. Thanks Josh Lawson for the superior service. More
by Mike
Employees Worked With
Josh Lawson
March 29, 2018
Josh Lawson was very helpful in our buying a new vehicle. We purchased a Toyota Highlander and Josh Lawson made our buying experience so much easier than we thought it would be. Josh was very courteous and ma We purchased a Toyota Highlander and Josh Lawson made our buying experience so much easier than we thought it would be. Josh was very courteous and made us feel very comfortable. Cody Thomas also helped with showing us the different settings on the highlander and he was also very helpful to us. More
by pat, wayne
Employees Worked With
Josh Lawson, Cody Thomas, Josh Lawson, Cody Thomas
March 28, 2018
Purchase of a Toyota Sienna I went in to drive a Toyota Sienna van and had called Josh Lawson ahead of time to let him know I was coming by. He programmed the van before I drove I went in to drive a Toyota Sienna van and had called Josh Lawson ahead of time to let him know I was coming by. He programmed the van before I drove it to give me a good idea of what all the van had to offer. Josh then went thru the front to back of van explaining things. He knows the product very well. I also dealt with Cody Thomas when Josh was with another customer after I purchased my van and had questions. More
by Patricia Young
Employees Worked With
Josh Lawson, Cody Thomas
March 28, 2018
New Rav 4 purchase Josh Lawson was very helpful in showing me a Rav 4 equipped like I wanted. Josh also showed me the different settings for the vehicle. and was very Josh Lawson was very helpful in showing me a Rav 4 equipped like I wanted. Josh also showed me the different settings for the vehicle. and was very patient with me. I am a difficult person to trade with, but Josh worked with me until he got my money. More
by Papa
Employees Worked With
Josh Lawson
March 27, 2018
Excellent service/great customer service Josh Lawson is an excellent sales rep. Met all of my service and purchase needs. Great service after the sale. Went above and beyond to make sure I Josh Lawson is an excellent sales rep. Met all of my service and purchase needs. Great service after the sale. Went above and beyond to make sure I was pleased with purchase. More
by Jeep1476
Employees Worked With
Josh Lawson
March 27, 2018
Josh Lawson I had the best car buying experience I have ever had yesterday at Cumberland Toyota. Josh Lawson is an excellent salesman........very courteous, kind I had the best car buying experience I have ever had yesterday at Cumberland Toyota. Josh Lawson is an excellent salesman........very courteous, kind, knowledgeable, thorough and very efficient. I have already considered encouraging others to go talk with him. He has such a warm personality and puts his customer completely at ease. More
by Dedebe
Employees Worked With
There were 2 others who helped set up my navigation system., Josh Lawson, Wayne Chaffin
