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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

September 20, 2017

Excellent vehicle purchase experience I needed to trade in my vehicle for one that had better gas mileage and a lower monthly payment. Joe Greenwood and Chad Hancock worked out a wonderful More

by P.Owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood (5 stars!), Chad Hancock, Wayne Chaffin
Feb 12, 2018 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it!

September 20, 2017

Excellent Josh is great! He does everything he can to get you a good deal. He treat you like a member of his family. He find exactly what you are looking for. I More

by Susan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 12, 2018 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota

September 20, 2017

Amazing! Josh is Amazing! He does everything he can to get you in what you want at a really good deal! We have 5 girls and we have gotten two cars from him so More

by Thomas Huckeby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 12, 2018 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride!

September 19, 2017

Excellence!!!!!!!!!! John fielden was very helpful, down to earth and honest on our purchase of a 2018 Camry. This dealership already had our business because we bought a More

by Matt Gentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 12, 2018 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions!

September 16, 2017

Enjoyed the visit. Left with a new 4Runner. Great selection of vehicles, sales staff is excellent to deal with, service department is hassle free. John Fielden was the sales associate that hand More

by Redman53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 12, 2018 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota

September 16, 2017

2017 Tacoma Best new vehicle purchase experience ever. There was no sales pressure from John or Wayne. This is our 3rd Tacoma and 7th Toyota vehicle in 35 years More

by Toyota7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Feb 13, 2018 -

Cumberland Toyota responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! It’s quite an accomplishment to hear that John and Wayne provided you with such a great shopping experience ! Thank you so much. If you have any further needs, do not hesitate to come back to see us.

September 12, 2017

John was wonderful to work with I would recommend this dealership to everyone They made me feel at ease and important. From the time I entered until signing agreement it was very pos More

by Vickie Floyd
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Feb 13, 2018 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

September 09, 2017

It was such a wonderful and positive experience. Everyone was so helpful with answering all my questions and a positive and patient manner. Everyone went far and beyond in helping with the decision o More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson, Wayne Chaffin, Ronnie Bean
Feb 13, 2018 -

Cumberland Toyota responded

We love hearing about customers who have a great experience at Cumberland Toyota and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. We are pleased to hear that our team did such a great job in assisting you in your purchase. Please feel free to contact us if you have any questions about your new vehicle.

September 07, 2017

2017 4Runner John was excellent to work with. He listened when I told him what I wanted, and I had the exact vehicle that day. He went over all the details of the More

by Alicia S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 13, 2018 -

Cumberland Toyota responded

We really appreciate your kind words regarding our Sales department as we strive for customer satisfaction, and we also appreciate your loyalty to our dealership over the years. Congratulations on your recent purchase and we look forward to seeing you in the future! Thank you!

September 02, 2017

Poor neighbor I found the van online that I wanted to look at and called my son to see if I could look through him as he is a salesman at a different dealership he More

by Toot
Recommend Dealer
No
Employees Worked With
John Fielden
Oct 10, 2017 -

Cumberland Toyota responded

Sorry for it took so long to respond. When it comes to referral fees each salesman handles them a little differently, some may pay cash, some may offer a gift card, many do not pay out referral fees. Please feel free to give me a call directly at 931-520-4128 if you would care to talk a little more the situation.

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