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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

August 19, 2017

Love my new Highlander! Josh Lawson finalized our new car purchase; his expertise and friendliness made what can be a stressful experience into a pleasant car trade/purchase. More

by Ruby Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 13, 2018 -

Cumberland Toyota responded

We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us. We look forward to serving you again.

August 18, 2017

Great friendly & hassle free dealership Great dealership- everyone there is friendly and ready to help! I cannot stand pushy dealerships that just try to put you in a car and swarm like vult More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Feb 13, 2018 -

Cumberland Toyota responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! It’s quite an accomplishment to hear that Josh and Wayne were able to provide such a great shopping experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us.

August 18, 2017

Quick and easy. Mr. John Fielden is the man. We worked together over a couple months buying a Camry on my timeline because I'm out of town alot. He's a good guy who w More

by Jp1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 13, 2018 -

Cumberland Toyota responded

We love hearing about customers who have a great experience at Cumberland Toyota and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. We are pleased to hear that John did a great job in assisting you in your purchase. Please feel free to contact us if you have any questions about your new vehicle.

August 14, 2017

Relief I dread the idea of trading cars because of the sales tactics and run around you get from most dealers. I was referred to John Fielden by my sister fo More

by Weimie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, John Fielden, Wayne Chaffin
Feb 13, 2018 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

August 13, 2017

Making An Uncomfortable Task Almost Fun I just hate to buy cars and always have felt that way. At Toyota dealers this task is made easier. I have just purchased my second Toyota (a 2017 RAV4 More

by hmcarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 13, 2018 -

Cumberland Toyota responded

We really appreciate your kind words regarding our Sales department as we strive for customer satisfaction, and we also appreciate your loyalty to our dealership over the years. Congratulations on your recent purchase and we look forward to seeing you in the future! Thank you!

August 09, 2017

Great experience! My husband and I had a great experience at toyota. We have leased with them for years now. A big thank you to Josh Lawson who made the experience easy More

by Nnh53
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 13, 2018 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

August 06, 2017

THE MAN TO SEE FOR ALL NEEDS I bought a new car from John and it was.my second car from him. I no longer look at John as a car salesmen, I look at John as a friend. He has taken c More

by Mgabriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 13, 2018 -

Cumberland Toyota responded

We love hearing about customers who have a great experience at Cumberland Toyota and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. We are pleased to hear that John did a great job in assisting you in your purchase. Please feel free to contact us if you have any questions about your new vehicle.

August 04, 2017

John Fielden We went to Toyota to look for a Tundra because our Tacoma was getting a little tight with two kids in the back. We worked with John Fielden and we cou More

by MBurnett0516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 13, 2018 -

Cumberland Toyota responded

We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us. We look forward to serving you again.

August 03, 2017

Amazing, honest, helpful staff The stafff were all very helpful and willing to spend as much time to help us as possible! They truly enjoy what they do and care about helping others More

by Isaac23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Phipps , Ronnie Bean
August 01, 2017

Amazing customer care!!!! I've never been so welcomed at a dealership..... I knew from friends who had visited Cumberland Toyota that John Fielden was as the man I wanted to s More

by Odusray88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Feb 13, 2018 -

Cumberland Toyota responded

We really appreciate your kind words regarding our Sales department as we strive for customer satisfaction, and we also appreciate your loyalty to our dealership over the years. Congratulations on your recent purchase and we look forward to seeing you in the future! Thank you!

Feb 13, 2018 -

Cumberland Toyota responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We are happy to hear that John and Wayne provided such a great experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us.

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