
Cumberland Toyota
Cookeville, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Love my new Highlander! Josh Lawson finalized our new car purchase; his expertise and friendliness made what can be a stressful experience into a pleasant car trade/purchase. Josh Lawson finalized our new car purchase; his expertise and friendliness made what can be a stressful experience into a pleasant car trade/purchase. We highly recommend Josh Lawson and Ashley Hill for your next vehicle purshase.....they are both huge assets for Cumberland Toyota! More
Great friendly & hassle free dealership Great dealership- everyone there is friendly and ready to help! I cannot stand pushy dealerships that just try to put you in a car and swarm like vult Great dealership- everyone there is friendly and ready to help! I cannot stand pushy dealerships that just try to put you in a car and swarm like vultures when you walk in- this is NOT that place!! Our sales person Josh went above and beyond!!! He listens to what you want/need and takes the time to make sure he gets you in the right car for you and your budget! He takes the time to show you features as well as differences between cars to make sure it's the right fit for you- while not trying to "push" all the extra options that you can't afford. Financing is hassle free & easy. In & out quickly with everything being explained & no questions left to ask. More
Quick and easy. Mr. John Fielden is the man. We worked together over a couple months buying a Camry on my timeline because I'm out of town alot. He's a good guy who w Mr. John Fielden is the man. We worked together over a couple months buying a Camry on my timeline because I'm out of town alot. He's a good guy who won't push you but will make sure he does everything he can to get you in your new vehicle. Ask him to show you his SF tattoo. On the day I picked up my Camry, my paperwork was ready and I was out the door. What more can you ask for? More
Relief I dread the idea of trading cars because of the sales tactics and run around you get from most dealers. I was referred to John Fielden by my sister fo I dread the idea of trading cars because of the sales tactics and run around you get from most dealers. I was referred to John Fielden by my sister for his care and commitment to service. I wasn't disappointed, and I'm hard to please. John is personable, detailed, and he worked hard to get me a fair deal. We are thrilled with the purchase of our new Avalon and its ratings for reliability and resale. Wayne Chaffin also went to work to get us the best financing and Brandon Hall, GM, keeps thing at Cumberland running smoothly and makes sure his customers leave happy! The only negative thing I can say is I don't like the sleeves John has wear to cover his tattoos... the first time I met him I saw them and they are a part of who he is... plus he served our country, so he earned the right to be home and be himself.😉 More
Making An Uncomfortable Task Almost Fun I just hate to buy cars and always have felt that way. At Toyota dealers this task is made easier. I have just purchased my second Toyota (a 2017 RAV4 I just hate to buy cars and always have felt that way. At Toyota dealers this task is made easier. I have just purchased my second Toyota (a 2017 RAV4) from John Fielden at Cumberland Toyota and the experience was almost fun. John simply handles all questions and all the details of a deal with total professionalism and his knowledge and experience made me feel like it was totally positive. He knows the various models. He knows the comparisons and he understands and can explain how to pay for the purchase. I actually came home from this purchase and started thinking about a strategy to eventually trade in my newer Highlander toward another RAV4! John makes you think about things like that. Anyone who needs or wants a car should first go talk to John Fielden. He is that good! More
Great experience! My husband and I had a great experience at toyota. We have leased with them for years now. A big thank you to Josh Lawson who made the experience easy My husband and I had a great experience at toyota. We have leased with them for years now. A big thank you to Josh Lawson who made the experience easy and answered all our questions. More
THE MAN TO SEE FOR ALL NEEDS I bought a new car from John and it was.my second car from him. I no longer look at John as a car salesmen, I look at John as a friend. He has taken c I bought a new car from John and it was.my second car from him. I no longer look at John as a car salesmen, I look at John as a friend. He has taken care of me amd.my car needs fpr.over 4 years now. I would rather go to John than anyone else More
John Fielden We went to Toyota to look for a Tundra because our Tacoma was getting a little tight with two kids in the back. We worked with John Fielden and we cou We went to Toyota to look for a Tundra because our Tacoma was getting a little tight with two kids in the back. We worked with John Fielden and we couldn't be happier. He knew everything about the Tundras. We feel like we got a great deal on the price of the Tundra along with the trade in value for our Tacoma. If you need a good, knowledgeable, friendly, honest salesman he's your guy! More
Amazing, honest, helpful staff The stafff were all very helpful and willing to spend as much time to help us as possible! They truly enjoy what they do and care about helping others The stafff were all very helpful and willing to spend as much time to help us as possible! They truly enjoy what they do and care about helping others! Truly a blessing dealing with this company! Thank you every one especially Ronne Bean and Bill Phipps ! More
Amazing customer care!!!! I've never been so welcomed at a dealership..... I knew from friends who had visited Cumberland Toyota that John Fielden was as the man I wanted to s I've never been so welcomed at a dealership..... I knew from friends who had visited Cumberland Toyota that John Fielden was as the man I wanted to see!! He truly lived up to his expectations, it was like I was talking to an old friend! He had patience and went abound and beyond for for me, he's the best of the best ladies and gentlemen!! Go see John today! More