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Cumberland Toyota
Cookeville, TN
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,999 reviews
May 24, 2017
bought mine some were else Found a better price some where else just couldn't agree on price josh did call back and try again not a bad guy just can't deal with cumberland they Found a better price some where else just couldn't agree on price josh did call back and try again not a bad guy just can't deal with cumberland they have one of the best service departments around guys that work counter there need a raise More
by etbowman
Employees Worked With
Josh Lawson
May 16, 2017
New car 2017 This is our 3rd time that my wife and I came to Cumberland Toyota for a vehicle. We can't say anything negative. All have been happy experiences. J This is our 3rd time that my wife and I came to Cumberland Toyota for a vehicle. We can't say anything negative. All have been happy experiences. Josh Lawson makes sure you leave the facility happy!!!!!! More
by rick.krumrey.7
Employees Worked With
Josh Lawson
May 15, 2017
Excellent Service Josh Lawson is a great salesman. He is very knowledgeable about the vehicle I was looking at buying. Josh's friendly attitude and patience made it ea Josh Lawson is a great salesman. He is very knowledgeable about the vehicle I was looking at buying. Josh's friendly attitude and patience made it easy for me to make my decision to purchase my new car. I will definitely recommend him to my friends and family. More
by asfranklin
Employees Worked With
Josh Lawson
May 14, 2017
Great experience...again We have bought MANY vehicles from Cumberland Toyota and 7 of them have been from John Fielden. John is the best! So nice to be able to return to the s We have bought MANY vehicles from Cumberland Toyota and 7 of them have been from John Fielden. John is the best! So nice to be able to return to the same sales person every time we are ready for a new car! We are always pleased with the "deal" we get. The trading and buying experience is always smooth. We are also pleased with the service department where we get all of our vehicles serviced regularly. They also have a great body shop; fortunately have only had to use it a couple of times. More
by Nowayhosea
Employees Worked With
John Fielden
May 08, 2017
helpful, enjoyable, relaxing, friendly. We thoroughly enjoyed our experience with Cumberland Toyota and especially with our sales person Josh Lawson. Dealing with Josh, we immediately felt a We thoroughly enjoyed our experience with Cumberland Toyota and especially with our sales person Josh Lawson. Dealing with Josh, we immediately felt at ease..We appreciated Josh's knowledge, friendly attitude and easy demeanor and patience. We never felt pressured. During our transaction we at all times felt at ease...Thank you Josh.. We would also like to commend Kirby Beverly and thank him for his in depth knowledge regarding Toyota products..He was patient in answering all our questions. We appreciated the information we received from Kirby prior to sitting down and dealing. This is the was it should be handled. We have worked in public contact for 40 years before retiring and feel we know excellent public contact skills when we see and hear them. Cumberland Toyota has these skills in these two employees...We were very impressed. This our fourth Toyota vehicle in a row we have purchased and above are the reasons why..We would be remiss if we did not mention the excellent service from Travis Fitzpatrick and Wayne Chaffin...We appreciate their concern and caring manner. Thank you, Ken and Sharon Tripoli More
by sadala939
Employees Worked With
Josh Lawson, Wayne Chaffin, Travis Fitzpatrick, Kirby Beverly
May 03, 2017
Great experience Josh Lawson was very knowledgeable about the vehicle we were buying and such a nice person to work with. I would definitely recommend him to my frien Josh Lawson was very knowledgeable about the vehicle we were buying and such a nice person to work with. I would definitely recommend him to my friends and family. More
by Me123
Employees Worked With
Josh Lawson
May 03, 2017
Josh was very helpful I appreciate Josh's help during the purchase of my new truck. It was a pleasure dealing with he, Kirby and Brandon. I appreciate their friendliness I appreciate Josh's help during the purchase of my new truck. It was a pleasure dealing with he, Kirby and Brandon. I appreciate their friendliness and helpfulness in being patient with me while I made the right decision. More
by Greg V
Employees Worked With
Brandon Hall, Kirby Beverly
May 03, 2017
We had a wonderful experience We bought a new car from John Fielden. He was very professional and extremely attentive to our needs. He made everything simple and easy. If we nee We bought a new car from John Fielden. He was very professional and extremely attentive to our needs. He made everything simple and easy. If we need a car from Cumberland in the future, we will definitely call John. More
by larry
Employees Worked With
John Fielden
May 02, 2017
This guy knows what's up This is the fourth vechile John has sold us and we wouldn't have it any other way. He is incredibly friendly and listens to exactly what we want to ma This is the fourth vechile John has sold us and we wouldn't have it any other way. He is incredibly friendly and listens to exactly what we want to make sure we are taken care of. He treats us like family and works his very best to make the experience wonderful every time. More
by Brittani Allen
Employees Worked With
John Fielden
May 02, 2017
Excellent experience From start to finish my CUMBERLAND TOYOTA experience was an outstanding experience. I was treated respectfully and professionally. My salesman - JOSH From start to finish my CUMBERLAND TOYOTA experience was an outstanding experience. I was treated respectfully and professionally. My salesman - JOSH LAWSON was patient and knowledgeable about any questions I had. I highly recommend this dealership. I also had assistance from another employee of CUMBERLAND TOYOTA (Patti Shields) - she really helped me feel totally comfortable with the entire process. To say I am happy would be spot on ! More
by VMW
Employees Worked With
Patti Shields, Josh Lawson
