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Cumberland Toyota
Cookeville, TN
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,999 reviews
April 21, 2017
Good, prompt, friendly and helpful Everyone at Cumberland Toyota was very friendly and went out of their way to help you. The salesman John Fielden was exceptionally nice and willing to Everyone at Cumberland Toyota was very friendly and went out of their way to help you. The salesman John Fielden was exceptionally nice and willing to do whatever he could to acomodate us. When we completed the deal they had the truck ready to go in a short period of time. We would recommend the dealership to anyone. More
by Olivefannie
Employees Worked With
John Fielden
April 18, 2017
The Best! I went with my mother to purchase a new vehicle for her. Josh Lawson went above and beyond to accommodate my mom. He let her test drive the cars she I went with my mother to purchase a new vehicle for her. Josh Lawson went above and beyond to accommodate my mom. He let her test drive the cars she wanted and answered all her questions. He was professional and friendly. And rest assured, when I refer anyone to Cumberland again it will be to see Josh. He's so helpful to his customers and quite frankly, I can't say enough about him. A definite asset to that dealership!! More
by Melva S. Haston
Employees Worked With
Josh Lawson, Wayne Chaffin
April 17, 2017
First car~ I had a great time. So exciting. Paul Dean helped me out. I spent about 4 hours here which was the only downfall because my boyfriend had to leave ear I had a great time. So exciting. Paul Dean helped me out. I spent about 4 hours here which was the only downfall because my boyfriend had to leave early for work. But other than that, everyone was friendly and very helpful. More
by Meloicia
Employees Worked With
Paul Dean
April 15, 2017
Great buying experience! I had a great buying experience. Friendly staff this is my fourth car I have bought from Cumberland Auto. I wouldn't go anywhere else. I always use Jo I had a great buying experience. Friendly staff this is my fourth car I have bought from Cumberland Auto. I wouldn't go anywhere else. I always use Josh Lawson he is the greatest salesman you could ask for very informative on all the questions I had. So if your looking to buy a car highly recommend Josh! More
by Fhammock
Employees Worked With
Josh Lawson
April 11, 2017
The car buying experience was great, pleasurable. We traded our 2012 Sequoia for a 2017 Avalon. John Fielden was the salesman. It was great working with you John. Thanks for explaining things abou We traded our 2012 Sequoia for a 2017 Avalon. John Fielden was the salesman. It was great working with you John. Thanks for explaining things about the car. More
by ARM
Employees Worked With
John Fielden, Wayne Chaffin
April 08, 2017
Go Toyota Jhon fielden is a great person he aways make your visit pleasant the hole staff at Cumberland toyota is excellent they will always make sure you are s Jhon fielden is a great person he aways make your visit pleasant the hole staff at Cumberland toyota is excellent they will always make sure you are stratified and will get you the best price they can More
by Rg tacoma
Employees Worked With
John Fielden, Wayne Chaffin
April 03, 2017
Sandra Gentrys review for John Fielden Sat., Apr. 1st I traded my Nissan Murano to a 2017 Toyota RAV4. John Fielden of Cumberland Toyota in Cookeville, TN gave me a trade in value of my ve Sat., Apr. 1st I traded my Nissan Murano to a 2017 Toyota RAV4. John Fielden of Cumberland Toyota in Cookeville, TN gave me a trade in value of my vehicle, a trade figure on one vehicle but I decided I wanted a different one. He made sure I was completely satisfied before I left as he did when I bought my 2015 Camry too from him. Thank you, John! More
by 112731203286
Employees Worked With
Brandon Hall, John Fielden
March 31, 2017
Satisfying Experience Since the late 1980's we have purchased two Tercels, a Corolla, a T-100, a Camry, a Tacoma, a 4-Runner and two Highlanders from Cumberland Toyota. We Since the late 1980's we have purchased two Tercels, a Corolla, a T-100, a Camry, a Tacoma, a 4-Runner and two Highlanders from Cumberland Toyota. We have never been disappointed dealing with the sales or the service department. Josh Lawson has sold us 3 of these vehicles (2007 4-Runner, 2008 Highlander and just this week a 2017 Highlander). He is knowledgeable, professional and easy to talk to. He is a valuable asset to Cumberland Toyota. We have dealt numerous times with Brent Byers and think he is an outstanding service manager. More
by stonehouse1995
Employees Worked With
Brent Byers, Josh Lawson
March 30, 2017
Wonderful experience Josh is a great salesman! He listened to my needs and wants completely. Josh is honest and trustworthy, I will use Josh again and refer him to everyon Josh is a great salesman! He listened to my needs and wants completely. Josh is honest and trustworthy, I will use Josh again and refer him to everyone. If you want a great overall experience go see him! More
by alifsaylors
Employees Worked With
Josh Lawson
March 30, 2017
Most pleasent expierience had at a dealership I went in with my doubts but john worked with my budget to find exactly what i needed to drive away with a dependable car i would recomend anyone go t I went in with my doubts but john worked with my budget to find exactly what i needed to drive away with a dependable car i would recomend anyone go to him and i know i will in the future More
by Nickbraunm88
Employees Worked With
John Fielden
