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Cumberland Toyota
Cookeville, TN
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,999 reviews
March 22, 2017
Great experience! Very thorough and entire deal done quickly and professionally. John is always friendly aND makes buying enjoyable. Different buying and leasing option Very thorough and entire deal done quickly and professionally. John is always friendly aND makes buying enjoyable. Different buying and leasing options were thoroughly discussed. More
by Ginger Rios-Baez
Employees Worked With
John Fielden
March 21, 2017
My trade was quick and easy. I made my trade deal pretty much over Internet, text, and phone. It was very easy I told them what I wanted and had to have and they got it. When I go I made my trade deal pretty much over Internet, text, and phone. It was very easy I told them what I wanted and had to have and they got it. When I got to the dealership it was fairly quick but not as quick as I thought considering they said the deal was already done on the phone. I thought I could come in sign the papers swap keys and leave. Also I told them I didn't want any negative equity. They said everything worked out and they was givinge enough to pay my trade off. When I got ready to sign papers I found out last minute I had nearly $1000 negative equity but it was too late for me too back out. I kinda feel cheated for that the value of my truck was more than that. Other than that everything was great. More
by JaketheSnake
Employees Worked With
Christy Herd, Ryan Corner
March 17, 2017
Fantastic experience Josh Lawson at Cumberland Toyota is the man to go see about buying a new Toyota. Josh was able to get me a great deal on my new 2017 Tacoma. He de Josh Lawson at Cumberland Toyota is the man to go see about buying a new Toyota. Josh was able to get me a great deal on my new 2017 Tacoma. He definitely had knowledge and experience on Toyota vehicles and answered any question I had promptly. If I ever need another vehicle, I'll definitely be going to Josh Lawson at Cumberland Toyota. More
by TGrisham0319
Employees Worked With
Josh Lawson
March 17, 2017
Toyota service Just wanted to let people know how helpful the salesmen are at Cumberland Toyota. Thanks to Odell Braswell, who I have dealt with for over 33 years, Just wanted to let people know how helpful the salesmen are at Cumberland Toyota. Thanks to Odell Braswell, who I have dealt with for over 33 years, who set me up with John Fielden to help me buy a van today because he was out of town. Very painless experience and I received the help and information I needed for my purchase. More
by dyerm
Employees Worked With
Odell Braswell, John Fielden
March 15, 2017
It was very friendly and Josh was very helpful I gave this place a five star because everyone there is friendly and helpful. Josh Lawson was a big help! He helped me get the car I will be driving f I gave this place a five star because everyone there is friendly and helpful. Josh Lawson was a big help! He helped me get the car I will be driving for a long time. He was honest with me and Helped me picked which was the best fit for me. More
by Thomas50
Employees Worked With
Josh Lawson, Wayne Chaffin
March 13, 2017
Helpful! Everyone was very helpful, nice and personable! This was my first car buying experience and I couldn't be more pleased with everyone including Josh La Everyone was very helpful, nice and personable! This was my first car buying experience and I couldn't be more pleased with everyone including Josh Lawson and his team! More
by rav4
Employees Worked With
Cody, Josh Lawson
March 11, 2017
Very positive experience! John Fielden has provided valuable assistance in purchasing two cars from Cumberland Toyota! He demonstrated caring for us as clients; kept in touch w John Fielden has provided valuable assistance in purchasing two cars from Cumberland Toyota! He demonstrated caring for us as clients; kept in touch with us after our first purchase in 2013; as well as worked with us in buying our latest 2017 Camry XLE. John Fielden has made buying a new car from Cumberland Toyota the best experience we've ever had with any dealership. We highly recommend John & Cumberland Toyota. More
by darupert
Employees Worked With
Gary Looper, John Fielden, Wayne Chaffin
March 11, 2017
Perfect John was so helpful in helping find a car I would love as well as helping me get a payment I could afford. I would definitely come back when I'm looki John was so helpful in helping find a car I would love as well as helping me get a payment I could afford. I would definitely come back when I'm looking for another car. More
by Tiffanyduty
Employees Worked With
John Fielden
March 08, 2017
New car purchase After a rocky start and misunderstanding with one of the salesman, he had integrity enough o to talk to his sales manager who contacted me to apologiz After a rocky start and misunderstanding with one of the salesman, he had integrity enough o to talk to his sales manager who contacted me to apologize and see if we could work things out.. bEva use I thought it was admirable for the salesman to acknowledge to his sales manager that he might have made a mistake I decided to give him a chance. He bent tried very hard to match an offer I had received from another dealer. I would recommend this dealership. More
by Bernie
Employees Worked With
Brandon Davidson
March 07, 2017
New car Josh Lawson was great to work with. He makes the car buying experience enjoyable. He took the time to work with us and made us feel welcome. He was al Josh Lawson was great to work with. He makes the car buying experience enjoyable. He took the time to work with us and made us feel welcome. He was also not pushy and tried to work out the best deal that he could. More
by rav4
Employees Worked With
Josh Lawson
