Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cumberland Toyota
Cookeville, TN
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,999 reviews
March 06, 2017
Great staff!! This was our second new car from this dealership. Kirby Beverly kept in touch with us after buying our first car 2015 and was a great help all this pe This was our second new car from this dealership. Kirby Beverly kept in touch with us after buying our first car 2015 and was a great help all this period, helping us deciding over our second new car. Ronnie Bean finalized the second deal amazingly. We had a great experience and would warmly recommend Cumberland Toyota. More
by Michael
Employees Worked With
Ryan Corner, Wayne Chaffin, Kirby Beverly, Ronnie Bean
March 03, 2017
Totally awesome! Extremely satisfied with overall experience! Ryan Corner was excellent from the first text message until we drove our 2017 Highlander off the lot. Wo Extremely satisfied with overall experience! Ryan Corner was excellent from the first text message until we drove our 2017 Highlander off the lot. Would highly recommend this dealership and Ryan Corner! More
by Tmayocat
Employees Worked With
Ryan Corner
March 02, 2017
I love my new Truck!! Kirby Beverly and Ronnie Bean did a great job in helping me to purchase my new Toyota Tacoma. I highly recommend them to anyone who is searching for a Kirby Beverly and Ronnie Bean did a great job in helping me to purchase my new Toyota Tacoma. I highly recommend them to anyone who is searching for a new Toyota vehicle. They were great! Terry Huddleston Cookeville Tennessee More
by HTH
Employees Worked With
Kirby Beverly, Ronnie Bean
February 28, 2017
Great experience John was a great guy. He was not pushy he asked what we wanted and just showed us what we could afford. Great guy. Will be using him again. John was a great guy. He was not pushy he asked what we wanted and just showed us what we could afford. Great guy. Will be using him again. More
by Coburn1025
Employees Worked With
John Fielden
February 24, 2017
Great Experience John is always honest and helpful every time I go to see him. He is up front with me about what I am buying and helping me make the right decision. He John is always honest and helpful every time I go to see him. He is up front with me about what I am buying and helping me make the right decision. He has even gone so far to asking me to wait on buying a car until the newer model comes out so that I don't waste my money. He genuinely loves his customers and does everything he can to take care of them! Thanks, John! More
by KFarley
Employees Worked With
John Fielden
February 24, 2017
Very pleased. Ronnie Bean and Kirby Beverly were both a pleasure to work with. They made our buying experience stress free. Would highly recommend them to anyone. Ronnie Bean and Kirby Beverly were both a pleasure to work with. They made our buying experience stress free. Would highly recommend them to anyone. More
by Barbara Campbell
Employees Worked With
Kirby Beverly, Ronnie Bean
February 22, 2017
Great experience for the second time. Highly recommended Cumberland Toyota. John was great to work with. John worked hard to find the exact Truck I wanted. Over for the second time. Highly recommended Cumberland Toyota. John was great to work with. John worked hard to find the exact Truck I wanted. Overall very pleased More
by aBran123
Employees Worked With
John Fielden
February 21, 2017
Previous Service Experiences We have received great service when we have brought our Highlander in for routine service, oil changes, update to our in dash system (i.e. navigation, We have received great service when we have brought our Highlander in for routine service, oil changes, update to our in dash system (i.e. navigation, phones and etc). My only complaint is I never see any oil change coupons or any coupons from your dealership like other dealerships in Tennessee offer. As a fixed income family coupons help so much when you live on a budget. More
by Nancy
Employees Worked With
Brent Byers
February 21, 2017
Great buying experience with outstanding customer service! Was looking for a specific type of truck and John Fielden took on the task. He found me exactly what I was looking for at a competitive price. He went Was looking for a specific type of truck and John Fielden took on the task. He found me exactly what I was looking for at a competitive price. He went above and beyond throughout the entire process and provided outstanding customer service down to the final handshake! Will definitely recommending John and the folks at Cumberland to everyone from here on out. More
by Robj927
Employees Worked With
John Fielden
February 18, 2017
Smooth! I had a great experience. They were friendly, efficient, and got me exactly the deal I wanted. Definitely would recommend Cumberland Toyota and will a I had a great experience. They were friendly, efficient, and got me exactly the deal I wanted. Definitely would recommend Cumberland Toyota and will absolutely buy from them again! More
by amy9587
Employees Worked With
Coby Thomas, Kirby Beverly, Ronnie Bean
