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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

February 17, 2017

The best person ever! John's an awesome guy. He's helpful and understanding. He does what he can to get you into the car you want. I recommend him 100%. More

by Bailey Heuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 28, 2017 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! John is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience.

February 15, 2017

Quality sales at Cumberland Toyota This is my fourth vehicle purchase from Cumberland Toyota. John has always been helpful and makes sure I get exactly where I want to be and makes it a More

by Bobby55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Kirby Beverly
Feb 28, 2017 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future.

February 10, 2017

Great! My experience with this dealership was really awesome. The employees worked so well with me and was very friendly! This dealership is the best that I More

by knclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Wayne Chaffin, Kirby Beverly, Ronnie Bean
Feb 28, 2017 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride!

February 09, 2017

Excellent We totally enjoyed our buying experience at Cumberland. The salesman was tremendously helpful and honest and upfront. We got the vehicle we wanted and More

by Li Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Feb 28, 2017 -

Cumberland Toyota responded

Thank you so much for this fantastic review! Odell is a great person to work with. We pride ourselves on providing excellent service in every transaction. Thank You for the recommendations as well! Welcome to the Cumberland family.

February 09, 2017

Easy and quick! John was very helpful he was working with another customer but was still trying to make me happy. The car I wanted was not on the lot but he found exa More

by Rachel Huddleston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Feb 28, 2017 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

February 09, 2017

happy owner of a new Tacoma I would highly recommend John and Kirby if you looking for a new toyota. I wanted a very specific build on a new Tacoma and they were happy to find o More

by ziska83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Kirby Beverly
Feb 28, 2017 -

Cumberland Toyota responded

We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals.

February 06, 2017

I left the lot Very Satisfied Every one was very helpful and very kind . They answered all the questions that I had . Thank you soo much for all your help :) I love my new Toyota C More

by Carolyn Reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Kirby Beverly
Feb 28, 2017 -

Cumberland Toyota responded

We are so thankful that you enjoyed our staff while purchasing your vehicle with us. We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us.

February 03, 2017

Buying a car the way it should be! My wife and I were trying to "sneak" into Cumberland Toyota to look at the different Prius models. Targeting lunchtime as the best possible period to More

by Helodrvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Josh Lawson, Matt Thomsen, Wayne Chaffin, Philip Re
Feb 28, 2017 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions!

January 28, 2017

Amazing dealership of incredible people I love Cumberland Auto. We are repeat customers and we will continue to buy here. Working with John Fieldon is a great experience. He is very knowledg More

by Chrishoward85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, John Fielden, Wayne Chaffin
Feb 28, 2017 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

January 22, 2017

Very pleasant experience. I usually dread the car buying experience but everyone we dealt with was pleasant and helpful.It was raining and we were not going to buy, just narrow More

by Rdh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 28, 2017 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride!

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