Cumberland Toyota

Couldn't have had a better experience! Called Toyota and spoke with Josh and told him what car I was looking for. Within 20 minutes he told me he had exactly what I wanted! He found the car Called Toyota and spoke with Josh and told him what car I was looking for. Within 20 minutes he told me he had exactly what I wanted! He found the car on Friday, went to Chattanooga on Saturday to pick it up, and Monday morning it was clean and ready to go! Couldn't have asked for a better experience and the people are very friendly and willing to help! You can tell they love their job! More

Excellent This was our first new car purchase from Cumberland Toyota. Our last new car purchase was from Cumberland KIA. We have been very pleased with the serv This was our first new car purchase from Cumberland Toyota. Our last new car purchase was from Cumberland KIA. We have been very pleased with the service and professionalism from everyone which is why we returned to Cumberland to trade the KIA, which we purchased new in 2011 (2012 model), for a 2017 Toyota Camry. Mallorie was very helpfull in answering all the questions my wife had. She was also patient and considerate as she showed us several cars and helped us to ultamatetly decide on the Camry. More

A two hour oil change I purchased my car from Cumberland and had been satisfied with my service experiences in the past. This time I was not. In the past someone from the s I purchased my car from Cumberland and had been satisfied with my service experiences in the past. This time I was not. In the past someone from the service department has contacted me to ask about my experience. Guess that's not done anymore. If I had had that call I would not be posting here. It took a week and a half just to get on the service calendar. I had a four o'clock appointment but my car was not finished until 6 pm. I spoke with a gentleman who had a 4:30 oil change appointment. He complained to the management and his vehicle was finished well before mine. I did not complain until I got to the cashier but all she could do was apologize and say "we are working on it". I'm undecided as to whether I will return to Cumberland for service after this visit. I am disappointed. More

Excellent We have purchased / leased 6 vechiles from Odell Braswell at Cumberland Toyota. One word describes both.......Excellent! I am very pleased with this d We have purchased / leased 6 vechiles from Odell Braswell at Cumberland Toyota. One word describes both.......Excellent! I am very pleased with this dealership and Mr. Odell Braswell! More

Amazing The dealer and dealership was super friendly and helped me find an amazing car to start off with! John was very professional and answered all my quest The dealer and dealership was super friendly and helped me find an amazing car to start off with! John was very professional and answered all my questions! More

Purchased Used Car When searching for a used car, I called Josh Lawson at Cumberland Toyota. Josh made my car buying experience easy and peaceful. I was never pressured When searching for a used car, I called Josh Lawson at Cumberland Toyota. Josh made my car buying experience easy and peaceful. I was never pressured into anything. He only showed me cars I was interested in and never urged me outside of my price range. I am so excited about my Camry purchase and thankful for my experience at Cumberland Toyota that I will most certainly call Josh again. More

Great experience at Cumberland Toyota! We came in looking for a new RAV4, and were helped by John and Cody. They were both very knowledgeable and helpful with finding one. John helped us lo We came in looking for a new RAV4, and were helped by John and Cody. They were both very knowledgeable and helpful with finding one. John helped us locate the exact car we were looking for, even though it wasn't on his lot. He was also very accommodating, working around our schedules. Overall great experience! More

Leasing my 2016 Avalon My husband and I traded our 2010 Camry in on an Avalon lease. We worked with John Fielden and he made the experience most pleasant. He was very knowle My husband and I traded our 2010 Camry in on an Avalon lease. We worked with John Fielden and he made the experience most pleasant. He was very knowledgeable, answered all our questions promptly and we would definitely recommend him to our friends. John will be the salesman we will deal with in the future. More

Friendly Smooth Comfortable Car Purchase My wife and I give Cumberland Auto Center five stars because they earned it. Phillip Re, Paul Dean, Kyle Potter and Josh Lawson treated us with respec My wife and I give Cumberland Auto Center five stars because they earned it. Phillip Re, Paul Dean, Kyle Potter and Josh Lawson treated us with respect and kindness. They listened to what we wanted and how much we were willing to pay and they found us just what we were looking for and for less than what we were willing to pay. It was the most pleasant auto buying experience ever and we highly recommended them to anyone looking to purchase a car and worried about the whole car buying experience. No worries! Cumberland Auto Center is the place to buy your next car or truck. Our friend's Mark and Charlotte Cross recommended them to us stating they have great service center too. We toured all their properties and found them all to be super clean, comfortable and up to date. More