
Cumberland Toyota
Cookeville, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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First car Never new buying a car could be some much fun Dennis was great listened to what I was asking for showed me a car i loved got the payment I could affor Never new buying a car could be some much fun Dennis was great listened to what I was asking for showed me a car i loved got the payment I could afford thank you so much More
Excellent service! Josh Lawson made it easier than ever to trade in our vehicle for a new one!! He always goes above and beyond! He has all the answers of every question Josh Lawson made it easier than ever to trade in our vehicle for a new one!! He always goes above and beyond! He has all the answers of every question asked! More
Great experience with Cumberland Toyota The Salesperson, Fred Riddle was the very best in buying a new Toyota. We were showed the service dept. and felt very at ease with Fred Riddle. The Salesperson, Fred Riddle was the very best in buying a new Toyota. We were showed the service dept. and felt very at ease with Fred Riddle. More
Very pleasant car buying experience My wife and I made three trips to the dealership: (1) sit in the cars to see which ones felt right (2) test drive the cars to narrow down our selectio My wife and I made three trips to the dealership: (1) sit in the cars to see which ones felt right (2) test drive the cars to narrow down our selection (3) meet with the salesman and his manager to agree on a price. The salesman, Philip Re, was very responsive to all our requests and not pushy at all. His manager, Josh Lawson, reviewed our Internet research and matched the lowest price we found on a 2016 Toyota Avalon Hybrid Limited. No haggling, no hard sell, it was a pleasant experience. More
Truck Man Came in to look for a used truck Dennis showed me a few had none that was in my payment range I let dennis no what kind of payment I wanted a few hour Came in to look for a used truck Dennis showed me a few had none that was in my payment range I let dennis no what kind of payment I wanted a few hours latter dennis called with a truck they took in on trade was the truck I was looking for. More
Good friend and a great SUV! John Fielden has been helping my fiance, Bryon (Robert), for about 3 years. This is my second experience with him and it was just as fantastic working John Fielden has been helping my fiance, Bryon (Robert), for about 3 years. This is my second experience with him and it was just as fantastic working with him this time as it was the first. He always does an amazing job and makes sure we get what we are looking for within our price range. I came to look at a RAV 4, not thinking I'd leave with one, but within a short amount of time I had my brand new SUV. He is a great guy and an fantastic salesman. I wouldn't buy a car from anyone else. More
Won't go anywhere else John was the one to help me, he was awesome . I appreciated the time he took to look up everything, and find me my dream car. I'm so happy, and couldn John was the one to help me, he was awesome . I appreciated the time he took to look up everything, and find me my dream car. I'm so happy, and couldn't ask for anyone else. Best experience ever, I wouldn't go anywhere else. More
Great service! I enjoyed purchasing my car from this dealership because you were treated like a person and not just sale. The best thing about Toyota is when you wen I enjoyed purchasing my car from this dealership because you were treated like a person and not just sale. The best thing about Toyota is when you went to look at cars you didn't have a sales person breathing down your back and heckling you about new deals. Would 10/10 recommend. More
Very Happy! I received outstanding service from John Fielden. He worked hard to find the vehicle I wanted and answered all my questions. John is very much a profe I received outstanding service from John Fielden. He worked hard to find the vehicle I wanted and answered all my questions. John is very much a professional and I look forward to doing business with John and Cumberland Toyota for all my future auto needs. Thanks again John Fielden!! More
Recent Visit Visited Cumberland Toyota Wednesday, August 24th for service on our 2014 Avalon. Each time we go in for service/maintenance, we touch base with our sa Visited Cumberland Toyota Wednesday, August 24th for service on our 2014 Avalon. Each time we go in for service/maintenance, we touch base with our sales person Josh Lawson who always provides a car for us. Josh knows we like a nice car and he always provides us with a nice car. We have a good relationship with Josh. I sell real estate and I know how important it is to stay in tune with current as well as former customers. Word of mouth can do a world of advertising. He has probably sold three additional vehicles because of my recommendations. One thing I do dislike, however, and it is: I do NOT like to be asked to write a letter of praise. My company does generate an email to customers who have recently closed a deal. But it is prefaced that "it is here, and if you like, you are welcome to respond." Something to that effect. But I would NEVER, personally, ask for that recommendation. So when I received Josh's text this morning, I wasn't happy. He is a fine, fine representative of your company; and he should be proud of his accomplishments. But the next time I get asked for a reference I will NOT respond. Most sincerely, Rachel Schimelpfenig More