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Cumberland Toyota
Cookeville, TN
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,999 reviews
July 23, 2016
Greatest people to work with I came in to Toyota about a month ago and John Fielden helped me get the Tacoma that I wanted. He had to special order it for me. He is the greatest. I came in to Toyota about a month ago and John Fielden helped me get the Tacoma that I wanted. He had to special order it for me. He is the greatest. I will definitely tell everyone I know to go see John Fielden at Cumberland Toyota. Thanks again john for being such a huge help. More
by Inferno
Employees Worked With
John Fielden
July 23, 2016
Efficient and an excellent mechanic serviced my car My only concern is the evaluation sheet Cumberland Toyota kept with the assurance that I would get a copy in the mail. To date I have gotten zippo. My only concern is the evaluation sheet Cumberland Toyota kept with the assurance that I would get a copy in the mail. To date I have gotten zippo. May I have a copy of that evaluation sheet on what the status of my vehicle is? Thank you More
by frank
Employees Worked With
Tony Speck, Mechanic (Five Stars), Gary Looper
July 23, 2016
service I enjoyed my visit at Cumberland Toyota Seth in the service department was awesome very friendly, professional and helpful I would recommend this deal I enjoyed my visit at Cumberland Toyota Seth in the service department was awesome very friendly, professional and helpful I would recommend this dealer ship to anyone More
by cliff123
Employees Worked With
Seth
July 23, 2016
A pleasant buying experience I would highly recommend this dealership. Paul Dean was my salesman and he did a fantastic job he was knowledgeable and very fun. We have an 11 month I would highly recommend this dealership. Paul Dean was my salesman and he did a fantastic job he was knowledgeable and very fun. We have an 11 month old son who through the whole began to get fussy and Paul and the whole staff were very accommodating. The finance team was also great and efficient. Great buying experience. More
by Zkqualls
Employees Worked With
Paul Dean
July 23, 2016
Satisfaction guaranteed I am very satisfied with the service they provide, best car dealership around. I would not want to go to anyone else. Cumberland Toyota is the best. I am very satisfied with the service they provide, best car dealership around. I would not want to go to anyone else. Cumberland Toyota is the best. More
by Melissa E Gaskin-Ray
Employees Worked With
Fred Riddle
July 21, 2016
EXCELLENT Service My sales rep, Fred Riddle, listened when telling him what I needed. At that time, they did not have it on the lot, but within 2 days there it was! F My sales rep, Fred Riddle, listened when telling him what I needed. At that time, they did not have it on the lot, but within 2 days there it was! Fred sent me a note and pictures that a vehicle had just arrived meeting my needs. Fred makes sure he takes care of his clients! That was our 3rd purchase from him. Brandon Davidson went the extra mile on a couple of requests and Wayne Chaffin did a great job explaining Toyota's warranty programs. More
by BCE
Employees Worked With
Fred Riddle, Brandon Davidson, Wayne Chaffin
July 21, 2016
Great place I came in to look at the new Tacoma about 3 months ago and John Fielden immediately spoke with me and started helping me figure out what I really want I came in to look at the new Tacoma about 3 months ago and John Fielden immediately spoke with me and started helping me figure out what I really wanted in a truck. I was not ready to buy at that time. Every so often John would call me and check to see if I was ready, he was not pushy at all. Finally when I was ready I came back to see John and he ordered the exact Tacoma I wanted. If you are wanting to deal with a genuine car guy you need to go see John he will treat you with all the respect in the world and be there for you when you need him. While I was working with him he had at least 5 text messages to schedule service appointments for his other customers. He really takes care of his customers. I am so glad i get to work with this kind of professionalism. More
by Trd
Employees Worked With
John Fielden
July 21, 2016
Great service and friendly sales associates stopped by Cumberland Auto, a nice young sales associate, Jacob Alley greeted us. He answered our questions, offered a test drive and we are happy stopped by Cumberland Auto, a nice young sales associate, Jacob Alley greeted us. He answered our questions, offered a test drive and we are happy More
by 4runner
Employees Worked With
Adam Eldridge, Jacob Alley
July 21, 2016
John Fielden rating John was very kind and very understanding about my particular situation and he always seemed to shoot me straight and give me a straight answer to my John was very kind and very understanding about my particular situation and he always seemed to shoot me straight and give me a straight answer to my questions. He was very reliable when it came to information and scheduling. I plan on using John and Toyota for future purchases. John made my experience a quick and almost painless one. More
by Annabel1
Employees Worked With
John Fielden
July 20, 2016
Camry purchase We had a very good experience working with O'Dell Brasswell when buying a new Camry. The entire staff was courteous and helpful. No pressure and the We had a very good experience working with O'Dell Brasswell when buying a new Camry. The entire staff was courteous and helpful. No pressure and they took plenty of time. More
by mdewolf
Employees Worked With
Odell Braswell
