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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,996 reviews

May 31, 2016

Great experience We bought a Highlander Limited from Josh Lawson on a Friday night right before Cumberland was closing. We had been in Crossville, Tn on vacation when More

by RJordan
Recommend Dealer
Yes
Employees Worked With
Christina Boyd was the person I initially emailed/texted regarding my car desires., Josh Lawson
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase! We are happy that Josh was able to help you through your new car purchase and hope you have been out enjoying your new purchase! Sincerely, Ryan Corner E Commerce Director

May 31, 2016

Sales experience I purchased a vehicle from David Gist Jr. He was very professional and helpful. It was the easiest and most comfortable car buying experiences I have More

by Buzzer01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gist
Jun 15, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. David does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

May 31, 2016

review wasnt looking for a car that day but ended up buying one anyway thanks to David Gist that whole staff was nice and David and K.P. was the most helpful More

by hmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Potter, David Gist
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through David and Kyle, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

May 30, 2016

Buying a truck was easy My purchase was very easy went in and told them what I wanted in a truck and Dennis was able to get me the deal me and my wife was looking for. More

by Truck guy 12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Morgan
Jun 15, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Dennis. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

May 30, 2016

Wonderful Cumberland Toyota and Matt Thomsen in particular are the very best! Have bought several cars from Toyota with Matt as the salesman. Always willing to More

by Leigh Ann
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen, Wayne Chaffin
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Matt and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

May 30, 2016

New Tacoma Purchase was smooth and easy. Delivered what was promised. Sales staff was informative and easy to deal with. Had me in and out in a timely manner. More

by Gunner792002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Jun 15, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Ryan does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

May 30, 2016

Prius The salesman was super! Answered all my questions with no pressure to buy. Appreciated the time he took with me and my family. Thank you. More

by Newpriusowner2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Wayne Chaffin
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Fred and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

May 30, 2016

Great Best car buying experience I have ever had. Very friendly salesman, very professional people. Not to far of a drive. They did not have my vehicle so t More

by Boyd33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

May 28, 2016

Excellent experience! John Fielden was wonderful to work with. He went above and beyond to make this an excellent experience. I bought a 2016 Camry and love it! Thanks Joh More

by davidsonle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

May 28, 2016

Sales and service My family and I have used Paul Dean for several years for our automobile needs. He makes sure we get the best deal for the best price. And if we ha More

by joverstreet1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Jun 15, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Paul does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

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