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Cumberland Toyota

Cookeville, TN

4.5
2,997 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,997 reviews

May 24, 2016

The Best I have never had such friendly and helpful people help me to purchase a car. I had already recommended people go there, but I left a bracelet in the More

by richardson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Jun 15, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Roberta does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

May 23, 2016

Good experience I thought John Fielden was a very helpful and professional salesman. He went extra miles to work with us and to put us at ease. Altogether a good expe More

by Gene
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through John and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

May 23, 2016

Best time ever I have been working with John and Mallorie for a week or so looking for the right vehicle. Between the both of them they made sure I got the right Toy More

by Love my new SUV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallorie Kirouac , John Fielden
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

May 22, 2016

Love my new Rav4 Thank you Cumberland Toyota for a very pleasant buying experience... I love my new Rav4... Thank you, John Fieldman !! I am very pleased , hassle free More

by tnjentay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

May 19, 2016

Information without high pressure sales We are repeat customers at Cumberland Toyota. Our purchases include both new and used vehicles. On most recent visit I found a used Venza with the upg More

by hobbsage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cox
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

May 19, 2016

Everything went smooth. Found out what to wanted to know rather quickly. And was suppose to be waiting about 3 weeks for my truck but he got it in about week after pulling so More

by Laura's ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jun 15, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

May 19, 2016

Toyota is the best I have been coming to Cumberland Toyota for years for my service and today John Fielden sold me a brand new Toyota. He was so professional and knowled More

by Toyota RAV4
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jun 15, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

May 18, 2016

Four way We have been working with John for months now and he has always been so polite and easy to work with. We finally decided to buy the 4 Runner and he go More

by Ccamp
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jun 15, 2016 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

May 18, 2016

Great experience We have been looking for a SUV for a few years and finally found the one. Kirby found us exactly what we wanted and the price we were looking for. More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

May 18, 2016

Stress Free I had come in to the dealership to buy a new truck after being in an accident that totaled my last one. I was not sure what I really wanted or what wa More

by Sneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jun 15, 2016 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

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