
Cumberland Toyota
Cookeville, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Amazing Sales People I enjoyed purchasing my 2011 Ford Fusion from Cumberland Toyota. My sales person, Mike McCoin was friendly, hospitable, down to earth and informative. I enjoyed purchasing my 2011 Ford Fusion from Cumberland Toyota. My sales person, Mike McCoin was friendly, hospitable, down to earth and informative. He answered all my questions and worked within my budget over a period of several months to find me an amazing vehicle. I can't imagine a better sales person and the entire staff including Jacob Alley were kind and helpful to me while I was there. I am grateful to have found a safe, well made car for a good price. I will definitely come back and refer my friends to Mike! Stacie Kovack More
Purchase of a used 2009 rav4 This is my third purchase from Cumberland Auto (1994, 2003, & 2016). Although many faces have changed, the experience has remained great. Many thanks This is my third purchase from Cumberland Auto (1994, 2003, & 2016). Although many faces have changed, the experience has remained great. Many thanks to Jacob Alley for his courtesy and help. More
hassle free process I have worked with Mike McCoin on a few deals and I would never use anyone else when it comes to buying a car. He helped me find exactly what I was lo I have worked with Mike McCoin on a few deals and I would never use anyone else when it comes to buying a car. He helped me find exactly what I was looking for and made the entire process as simple as it could be. Thank you for everything Mike! More
Love Cumberland Toyota I just purchased my third Toyota from Cumberland. The Service Department has always been awesome in the past and frankly, the service played a major I just purchased my third Toyota from Cumberland. The Service Department has always been awesome in the past and frankly, the service played a major role in my choosing Toyota this time. John Fielden was a courteous and knowledgeable salesman and I enjoyed working with him. He made the process easy! More
Good Experience Phillip Re and Matt Thomsen were so nice and helpful. The person that finalized the paper work, however was very persistent in me buying a warranty ev Phillip Re and Matt Thomsen were so nice and helpful. The person that finalized the paper work, however was very persistent in me buying a warranty even though I told him that I would pass on it. And it increased my Pmt to 20.00 a month. More
Best Car Buying Experience Ever I went in wanting a 4-Runner, I have always wanted a 4-Runner. I was greeted by a sales person and we found a couple of 4-Runners. As we were lookin I went in wanting a 4-Runner, I have always wanted a 4-Runner. I was greeted by a sales person and we found a couple of 4-Runners. As we were looking I was telling Odell Braswell exactly what I was looking for in a SUV type vehicle. He just listened and let me look at my leisure. We looked at 2 different 4-Runners, a Honda Pilot, Toyota Highlander, and a RAV4. I need lots on room in the cargo area as I transport dogs. I really didn't think the RAV4 was going to work. After getting key after key so that I could look at all the cars Odell got the RAV4 key and opened the hatched, I was surprised the inside opening was square, a crate or 2 would fit!!! I still didn't believe and asked him if we could compare it to my Pathfinder? He ran in and got the measuring tape and we measured the dimensions of ALL the vehicles I had asked about. We even looked in a mini van but I just could not do it. I never once felt pressured or rushed in any way. I returned the next day with my husband and we test drove 3 maybe 4 vehicles again no pressure and no rush. Odell was very knowledgeable of every vehicle we got in. It was decided we were most please with the RAV4. We were leaning towards the hybrid until it was noticed that the cargo area of the hybrid was not suitable for the space I needed. We went over ever option an detail of what was becoming my new car and a Toyota on top of it all. Everything was set and then we found out that there was not a match on the lot, we had to wait for it to come in. The wait seemed for ever but when the day arrived it was all forgotten. We were back and there sitting front and center was my New RAV4!! Filling out the paperwork, trading in my last brand new vehicle (2000 F-150) and getting a new one. The part of the process that always seems so overwhelming was totally relaxed. Odell got everything ready to head to finance after letting me log on to his computer as I forgot to print my current insurance card. We were off to finance, where Wayne Chaffin took great care of us, he did not pressure us to spend more or buy more than we wanted or needed. He took the time to explain the warranty's and everything went very smooth. Now with paperwork in hand it was off to get the RAV4, the service didn't stop there, we got a brief but thorough tutorial on the everything to get us rolling down the road and if we ever needed help just to stop by and they would tell us what to do. I could go on and on. I would highly recommend Cumberland Toyota to friends and family. Odell took very good care of us and got us everything we asked for with our trade in and in my new RAV4. More
Purchasing a new car I have dealt with Josh Lawson for 11 years and bought several trucks and cars from him great personality, no high pressure and an honest salesman! I have dealt with Josh Lawson for 11 years and bought several trucks and cars from him great personality, no high pressure and an honest salesman! More
Best vehicle buying experience ever. In all my fifty years of buying vehicles for myself, my wife, and my business fleet, this has been by far the best experience we have ever had. John In all my fifty years of buying vehicles for myself, my wife, and my business fleet, this has been by far the best experience we have ever had. John Fielden was professional, thorough, pleasant, and did what he said he would. I arrived at Cumberland Toyota at 8:15 am and drove away at 10 am with all papers signed, tags transferred, new vehicle orientation, and test run all completed. My next new vehicle will be from Cumbeeland. More
Lease first time Wanted to go hybrid checked other hybrids but Toyota had it!! We drive a Tundra for 6 years and love The Toyota family and service. Kirby helped u Wanted to go hybrid checked other hybrids but Toyota had it!! We drive a Tundra for 6 years and love The Toyota family and service. Kirby helped us 3 months ago with info on Prius. We came back and asked for him. We recommend these folks with 5 star. More
Finally got the car I had been waiting for! The staff at Cumberland Auto Center got me the car I had been waiting for. That "great deal" I had been waiting for! Thanks Cumberland Auto Center! Th The staff at Cumberland Auto Center got me the car I had been waiting for. That "great deal" I had been waiting for! Thanks Cumberland Auto Center! The staff were helpful & very professional! They also got me financing at half the rate my Credit Union had given! THANK YOU!!! More