
Cumberland Toyota
Cookeville, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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New Toyota I came into Toyota and was immediately helped by Travis Fitspatrick and he showed me several cars till I found the one I had to have. Travis then put I came into Toyota and was immediately helped by Travis Fitspatrick and he showed me several cars till I found the one I had to have. Travis then put me with John Fielden to get the best deal possible. John was so easy to work with and he made it so easy to get the paperwork done and put me in the car to move on down the road. I will always buy my cars from John and Travis, they are the best team to work with. Thanks Cumberland Toyota. More
Are You Kiddin' Me!?!?!? WE ARE 2016 RAV4 OWNERS!!! Are you kiddin' me!? That is how I've felt all day! As recently as last week, my wife Linda and I were convinced that w WE ARE 2016 RAV4 OWNERS!!! Are you kiddin' me!? That is how I've felt all day! As recently as last week, my wife Linda and I were convinced that we were asking too much of ourselves, financially, to be shopping for a vehicle that we, A) needed, and B) have wanted for a very long time. The Toyota models have continually gotten more and more exciting, and the idea of owning a new RAV4 SE - complete with its sporty looks, consistently reliable performance, and remarkably high safety ratings - had always seemed like something that we may be able to do "some day". Well, today that all changed!!! We returned to Cumberland Toyota at around lunch time today, met with sales rep John Fielden, and drove off in short order with our new RAV4 SE. We've been in contact with John, off and on, since late Summer 2015, and returned to talk about the new Toyota models with him just before Christmas. John always treats us with respect, is easy to discuss options with, and is one of the most easy-going, yet knowledgeable and professional, car dealership reps I have ever met. We're both veterans, and we both speak in gut-level terms, so there was never any reason to think that John was feeding us a line of anything that we didn't want to hear. Bottom line? Go to Cumberland Toyota, ask for John Fielden, and pick his brain about anything on the lot. He'll treat you with respect, and help you find what you've been looking for. There are plenty of car dealers out there who only have THEIR satisfaction in mind. Not this time...are you kiddin' me?! Thanks John! Thanks Cumberland Toyota! We LOVE our new RAV4 SE!!! More
Best Car Buying Experience EVER!! The whole thing started after being screwed over at not one but 2 dealerships! I called my good friend from school, David Hobbs, about vehicle I saw o The whole thing started after being screwed over at not one but 2 dealerships! I called my good friend from school, David Hobbs, about vehicle I saw online. At the time I was only interested in Honda Pilots. We talked about it and realized it wasn't the best option for us but he said I want you to talk to my friend John Feilden and I think he can really help you. We had a unique situation financially being upside down in our trade. John called not long later and we started discussing a Kia Sorento. I agreed to come look at it even though I really didn't want to. I came in that afternoon and John was busy so another man named David Gist stepped in and we located the another Sorento I liked better and he showed it to me and I decided I would come back later. I talked with my husband about it and came back after dinner and met up with John for the first time. We test drove it and I fell in love instantly. We went back and started working with numbers. The day was over and they were closing and he said after our morning sales meeting I'll put this through and let you know. Sure enough the next morning I got a happy text saying I got it! I went and picked up my "new to me" Kia Sorento after work and my husband came back that night and signed the papers on it. What was so special about signing the papers was that John was technically off work but came back in just to be there with us. We've never had that before and we more than appreciated it. We couldn't be more happy with Cumberland Auto and how we were treated. We worked with not one but 3 great guys which shows the amount of respect and team work they share to help their customers. Now I've had my car a week and I couldn't be more in love with the choice I made, especially considering it wasn't even what I was looking for. Thanks David H, David G, and John for all your hard work and helping me see the light on something totally different that I love so much!! More
Great Josh Lawson was great. He was great in explaining all the features in my 2016 4runner. I would highly recommend Josh to anyone interested in buying Josh Lawson was great. He was great in explaining all the features in my 2016 4runner. I would highly recommend Josh to anyone interested in buying a new Toyota. More
I had an awesome experience buying a vehicle from these guys These guys worked very hard to get me in a great vehicle. They were fast, helpful, and answered all my questions. I would highly recommend them to any These guys worked very hard to get me in a great vehicle. They were fast, helpful, and answered all my questions. I would highly recommend them to anyone looking to purchase a vehicle!!! More
Fantastic from beginning to end! We had an unbelievable buying experience from beginning to end in the purchase of our 2016 Toyota Camry Saturday, January 9, 2016. Our salesman, Josh We had an unbelievable buying experience from beginning to end in the purchase of our 2016 Toyota Camry Saturday, January 9, 2016. Our salesman, Josh Lawson, was unbelievable, as usual. This is about the fourth or fifth vehicle we have bought through Josh and will definitely not be the last. He was professional, knowledgable, and downright perfect in all facets. Well done, Josh! More
Great to work with We have just bought our 3rd Camry from Josh Lawson. We have also bought a couple of Corollas and a Toyota Tacoma from Josh over the last few years. We have just bought our 3rd Camry from Josh Lawson. We have also bought a couple of Corollas and a Toyota Tacoma from Josh over the last few years. Josh is great to work with. If there are any problems, he sees that they are taken care of. More
Great I revived excellent service from Mike. I would recommend him to any of my friends. I wound up with the exact vehicle I wanted. Thank you I revived excellent service from Mike. I would recommend him to any of my friends. I wound up with the exact vehicle I wanted. Thank you More
Amazing I have always bought and leased vehicles here. People are very very helpful. They are always willing to go the extra mile to fix any problems. I have always bought and leased vehicles here. People are very very helpful. They are always willing to go the extra mile to fix any problems. More
Great experience I was there waiting on my wife's car to be serviced and saw aToyota Tacoma that was like the one I was driving so I meet Mike McCoin and was able to d I was there waiting on my wife's car to be serviced and saw aToyota Tacoma that was like the one I was driving so I meet Mike McCoin and was able to do a deal, he was very helpful, nice also worked everything out that fit my budget, I could not have asked for any better service. More