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Cumberland Toyota

Cookeville, TN

4.5
3,006 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,006 reviews

January 13, 2016

I had an awesome experience buying a vehicle from these guys These guys worked very hard to get me in a great vehicle. They were fast, helpful, and answered all my questions. I would highly recommend them to any More

by Heather scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Potter, Mike McCoin
Jan 29, 2016 -

Cumberland Toyota responded

Thank you very much for your kind words. We are glad Mike and the rest of the team were able to meet your expectations. Enjoy your new purchase and Thank You for being a part of the Cumberland family! Sincerely, Ryan Corner E Commerce Director

January 13, 2016

Great Josh Lawson was great. He was great in explaining all the features in my 2016 4runner. I would highly recommend Josh to anyone interested in buying More

by jones,wanda67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Brandon Davidson, Wayne Chaffin
Jan 29, 2016 -

Cumberland Toyota responded

Thank you, for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. Our team is dedicated to your 100% satisfaction. On behalf of Josh and everyone here at Cumberland Toyota, we greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Ryan Corner E Commerce Director

January 12, 2016

Fantastic from beginning to end! We had an unbelievable buying experience from beginning to end in the purchase of our 2016 Toyota Camry Saturday, January 9, 2016. Our salesman, Josh More

by Greg M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Jan 29, 2016 -

Cumberland Toyota responded

Thank you very much for your kind words. We are glad Josh and the rest of the team were able to meet your expectations. Enjoy your new Camry and Thank You for being a part of the Cumberland family! Sincerely, Ryan Corner E Commerce Director

January 11, 2016

Great to work with We have just bought our 3rd Camry from Josh Lawson. We have also bought a couple of Corollas and a Toyota Tacoma from Josh over the last few years. More

by Carl & Wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Jan 29, 2016 -

Cumberland Toyota responded

Thank you very much for the great review! We are glad you had such a great experience. Here at Cumberland Toyota, we strive to create lasting relationships with our customers. Sincerely, Ryan Corner E Commerce Director

January 10, 2016

Great I revived excellent service from Mike. I would recommend him to any of my friends. I wound up with the exact vehicle I wanted. Thank you More

by Mike67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Jan 29, 2016 -

Cumberland Toyota responded

Thank you so much for your kind words! I'm very happy to hear Mike listened to your wants and needs and found you the perfect vehicle. We look forward to further assisting you and in the future. If there is ever anything I can do for you, please let me know. Sincerely, Ryan Corner E Commerce Director

January 09, 2016

The Winning Dealership Travis Fitzpatrick promptly addressed all our queries. He immediately returned phone calls (my Rav4 was actually purchased over the phone!). Travis More

by cho,steve2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Travis Fitzpatrick
Jan 29, 2016 -

Cumberland Toyota responded

Thank You so much for the excellent review! And congratulations on your Rav 4! What a fun vehicle that is! We are very happy to hear you were pleased with your service. Welcome to the Cumberland family. Sincerely, Ryan Corner E Commerce Director

January 09, 2016

Amazing I have always bought and leased vehicles here. People are very very helpful. They are always willing to go the extra mile to fix any problems. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Jan 29, 2016 -

Cumberland Toyota responded

Thank you so much for your fabulous review, we really appreciate it! Congratulations on your new purchase, we know you will LOVE it for years to come. Please do not hesitate to call us at 931-520-5600 if you have any questions! Sincerely, Ryan Corner E Commerce Director

January 09, 2016

Great experience I was there waiting on my wife's car to be serviced and saw aToyota Tacoma that was like the one I was driving so I meet Mike McCoin and was able to d More

by bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Jan 29, 2016 -

Cumberland Toyota responded

Thank you so much for the five-star review! Customer service is a top priority for us, so it's great to hear that Mike was able to answer all of your questions and update you throughout the week on the availability of the vehicle. We are delighted to learn that Mike showed you the smooth car-buying experience at Cumberland Toyota. On behalf of all of us here, we hope you enjoy your new purchase and thanks again for the awesome review! Sincerely, Ryan Corner E Commerce Director

January 08, 2016

Best new car experience yet. Our salesman John Fielden made our new car purchase enjoyable. John really knows his stuff and treated us last like family through the whole process. More

by Timpack77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. John is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

January 08, 2016

Repeat Customer because of Josh We recently purchased our 4th car from Cumberland Toyota and couldn't be happier. We have had the pleasure of working with Josh Lawson for each purcha More

by ksmvoyager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your first vehicle, ! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

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