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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

January 09, 2016

The Winning Dealership Travis Fitzpatrick promptly addressed all our queries. He immediately returned phone calls (my Rav4 was actually purchased over the phone!). Travis More

by cho,steve2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Travis Fitzpatrick
Jan 29, 2016 -

Cumberland Toyota responded

Thank You so much for the excellent review! And congratulations on your Rav 4! What a fun vehicle that is! We are very happy to hear you were pleased with your service. Welcome to the Cumberland family. Sincerely, Ryan Corner E Commerce Director

January 08, 2016

Repeat Customer because of Josh We recently purchased our 4th car from Cumberland Toyota and couldn't be happier. We have had the pleasure of working with Josh Lawson for each purcha More

by ksmvoyager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your first vehicle, ! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

January 08, 2016

Great experience I have just bought my third Toyota from Josh Lawson. It is a pleasure to deal with him and the people at Toyota. I can highly recommend Josh and C More

by lady&35RB
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

January 08, 2016

Good experience. Overall good experience. As the other reviewers say, ask for Fred Riddle. Seems like a great guy. The rest of the staff was better than other dealers More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Jan 28, 2016 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

January 08, 2016

Best new car experience yet. Our salesman John Fielden made our new car purchase enjoyable. John really knows his stuff and treated us last like family through the whole process. More

by Timpack77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. John is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

January 06, 2016

I had the car buying experience that every buyer wants! I contacted my dealer ahead of time and told him what I was interested in and could afford. He worked with the numbers, and when we meet up everything More

by nrbranim06
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Travis Fitzpatrick
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase! Our goal is always to exceed our customer's expectations. I am happy to hear that Travis and Wayne were able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

January 05, 2016

Great Service Here ! The Sales man was very kind and did all he could to help us out in renewing our Lease for another Camry. Thank You ! Travis More

by heirmyknee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your Camry! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Travis was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

January 04, 2016

First New Car Josh Lawson did a great job getting me the car I wanted at the payments I needed! That's how I got my first new Toyota Corolla... Whodey!! More

by GemCity1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 01, 2016 -

Cumberland Toyota responded

I am very pleased to hear you are happy with your car and with us! Thank you for giving us the opportunity to assist you in the purchase of your new Corolla. I'm glad Josh did everything to ensure you understood the process and that your questions were answered. If there is ever anything I can assist you with, please let me know. Thank you, E Commerce Director Ryan Corner

January 04, 2016

Cumberland Toyota It was such a great experience working with Josh Lawson to buy my new Camry. He was friendly, knowledgeable, and took the time to show me all the grea More

by katie.agee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 01, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Josh. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

January 03, 2016

Life savers We had bought a 2005 Mustang here and the experience was awesome so when we had a bad situation arise with our 2013 Nissan Altima we mistakenly bought More

by Terry Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your new Mustang, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

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