Cumberland Toyota

Best Cookeville Auto Dealership I helped my son buy his first new car yesterday. He ended up choosing a 2016 Corolla LE. The car appears to be an excellent value, and Cumberland To I helped my son buy his first new car yesterday. He ended up choosing a 2016 Corolla LE. The car appears to be an excellent value, and Cumberland Toyota's pricing and efforts toward customer service sealed the deal. During the first several years we lived in Cookeville, we dealt with several dealerships (Ford, Honda, Nissan, GMC). But since 2002, every vehicle purchased in Cookeville has come from Cumberland Toyota. Since 2008, every vehicle has been purchased through Josh Lawson. The total is now 12 new Toyotas spread out over four different family members. When we're looking for the next vehicle, we will be back with Josh again I'm sure. He is honest, and he works harder than anyone to be sure the customer is well served. I give him my highest recommendation without any reservations. More

Buying first new car The service was great. For someone who had never bought a new car before, they explained everything very clearly and were really helpful. I will be go The service was great. For someone who had never bought a new car before, they explained everything very clearly and were really helpful. I will be going back. More

Very Good Salesperson Knowledgable, friendly, no pressure. ( The one thing that will turn me away is pressure.) Felt the sales person was up front with us. We did look and Knowledgable, friendly, no pressure. ( The one thing that will turn me away is pressure.) Felt the sales person was up front with us. We did look and drove several other brands and models, but our previous experience with Toyota reliability kept us home. More

Awesome! Excellent service & John Fielden was extremely efficient and knowledgable. Today was a breeze & I enjoyed my experience. I recommend John to anyone Excellent service & John Fielden was extremely efficient and knowledgable. Today was a breeze & I enjoyed my experience. I recommend John to anyone looking to buy a car. More

Wonderful! Because of this team we have a new car! Our salesman and the financial team were very knowledgeable of their inventory. They showed concerns for helping us find exactly the color and access Our salesman and the financial team were very knowledgeable of their inventory. They showed concerns for helping us find exactly the color and accessories we wanted. They also helped us to get the price we needed. More

Sales, customer service, finance Fred Riddle was very helpful. Very patient with all our questions. Took a lot of time to explain all our operations of the car. Also said to come by Fred Riddle was very helpful. Very patient with all our questions. Took a lot of time to explain all our operations of the car. Also said to come by anytime with questions. Sent for our tags saving us a trip to dmv Called our insurance company for our coverage. Left no stones unturned. Fred saved us a lot of time. Then turned us over to finance where we were explained options, no pressure. More

My experience was fantastic. A wonderful staff all around. John fielden and Roberta love have went out of their way to always make my (and my families) experience at Cumberland Toyota fantastic. They are there John fielden and Roberta love have went out of their way to always make my (and my families) experience at Cumberland Toyota fantastic. They are there to help and make your car buying experience the best. I can't say enough about these two. I don't think of them as just car salesmen but rather as friends. They have done nothing but be a help to me since I started buying vehicles from Cumberland Toyota. I'm only 23 years old and have made 3 purchases there and I can without a doubt say that I will NEVER do business with any other deal because john and roberta are always looking out for my very best interest.You two always make my experience worth while!!! Thank you guys once again for going above the bar to help me out and it's always a pleasure to set down and do business with you all. This is how buying a car should be! As long as these two are there I will never leave to do business elsewhere. As fantastic as these two are makes me feel good about the rest of the staff even though I don't know any one else the way I do them. Two one of a kind people!!! More

Great Experience Best Experience ever buying a car. Very curitious people. A pleasure to deal with Fred Riddle. Went above and beyond to help make sure that I got the Best Experience ever buying a car. Very curitious people. A pleasure to deal with Fred Riddle. Went above and beyond to help make sure that I got the best deal I possibly could. Helped with so much and was so grateful that he did. Will be back and recommend Fred to others. Thank you so much!!! More

Excellent buying experience Needed a car for work and found a really nice Kia Rio. The salesman, Chad, was very helpful and worked really hard to insure I got a good deal. Next t Needed a car for work and found a really nice Kia Rio. The salesman, Chad, was very helpful and worked really hard to insure I got a good deal. Next time I need a vehicle, I'll buy one from Chad. More

Great experience buying my wife's new 4runner. We have bought several vehicles from Cumberland in the past and it is always been a good experience. This time we purchased my wife a new 4runner Lim We have bought several vehicles from Cumberland in the past and it is always been a good experience. This time we purchased my wife a new 4runner Limited. Josh Lawson was our sales person and his knowledge of the vehicle and his helpful attitude made this experience a very pleasant one as well. I also appreciate the fact that he was conscience of my time constraints and moved the transaction along very quickly. More