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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

December 15, 2015

"Love our New Toyota Highlander" We had a very good experience at Cumberland Toyota. Travis Fitzpatrick was great to work with - friendly and helpful. We love our new Toyota Highlan More

by Sandy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Dec 28, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

December 14, 2015

Flet like Family! At 76 years of age and literally buying my first car, Mike treated me with the utmost respect, and like I was family. It was like buying a car from fa More

by IreneR.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Dec 28, 2015 -

Cumberland Toyota responded

Thank you for the review of our dealership and our team. It was our pleasure to serve you and we are thrilled that you were able to find the perfect vehicle for your family. Thanks again for your business and welcome to the Cumberland family! Sincerely, Ryan Corner E Commerce Director

December 13, 2015

Outstanding customer service. We came in on November 10, just to look. Josh Lawson, immediately gave us safety features of the camry. He actually sold us the car in the first 5 m More

by Kirk Brotherton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Dec 28, 2015 -

Cumberland Toyota responded

Thank you so much for this fantastic review! Josh is a great person to work with. We pride ourselves on providing excellent service in every transaction. Thank You for the recommendations as well! Welcome to the Cumberland family. Respectfully, E Commerce Director Ryan Corner

December 12, 2015

Best Vehicle Purchase Experience Ever Josh Lawson at Cumberland Toyota has made a customer for life. Josh took the time to understand my needs and expectations and went above and beyond to More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Dec 28, 2015 -

Cumberland Toyota responded

Thank you so much for your glowing review of our dealership and our team. It was truly our pleasure to serve you and we look forward to doing so for many years to come. Thanks again for your business and welcome to the Cumberland Toyota family. Respectfully, E Commerce Director Ryan Corner

December 11, 2015

Excellent Service I purchased two 2016 Camry LE from Cumberland Toyota in Cookeville Tn this week . Kirby Beverly did an excellent job. He was very helpful and profe More

by CMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Dec 28, 2015 -

Cumberland Toyota responded

Your recommendation means a great deal to us, as we strive to provide all of our guests with a stand out experience. Please let us know if you have any questions regarding your new purchase! Respectfully, E Commerce Director Ryan Corner

December 11, 2015

Great, Professional service! I leased a new Corolla S on November 27th. Josh worked hard to get me the best deal possible! I am very happy with my choice and the outcome! More

by DKG4459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Dec 28, 2015 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience. Our goal is to provide the best possible sales experience to all of our customers. We are happy you to hear you received our best. Feel free to reach out to us in the future for any of your automotive needs. Respectfully, E Commerce Director Ryan Corner

December 11, 2015

Best place to trade in for a new ride period! These guys at Cumberland Toyota always make my life so easy for me when i come to trade in..". I basically show up and sign papers !!! Thanks Chad Han More

by Digga0007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Dec 28, 2015 -

Cumberland Toyota responded

We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Thank you for your business and we look forward to a long lasting relationship with you and your car in the future. Respectfully, E Commerce Director Ryan Corner

December 11, 2015

Matt Thomsen 'the best service ever' Yesterday was my third time to purchase a used vehicle in the last four years from Matt Thomsen, the 'car guy' at the Cumberland Auto Center located i More

by marjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Dec 28, 2015 -

Cumberland Toyota responded

We would like to sincerely thank you for taking your time to give us a review. We strive to provide excellent service to all of our guests and we love to know when we’ve succeeded. I will be sure to share your feedback with Matt and the team! Thank you again for your review. Respectfully, E Commerce Director Ryan Corner

December 09, 2015

GREAT JOB KIRBY 😊🎈🎈🎈 I purchased a new Scion XB from Cumberland Toyota in Cookeville Tn last week . Kirby Beverly was the BEST salesman EVER ! Not only was the sales exper More

by COOL SCION XB DRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Kirby Beverly
Dec 28, 2015 -

Cumberland Toyota responded

I am pleased to hear that Kirby was able to help you through the buying process and make your visit to the dealership an enjoyable one. We truly value your business, and we look forward to working with you again in the future. Thank you for choosing Cumberland Toyota, and welcome to the family! Respectfully, E Commerce Director Ryan Corner

December 09, 2015

Vroom I have know John Fielden for about 10 years and he has always been the most honest and professional young man that I have ever known. He helped me fin More

by Let's go places
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Dec 28, 2015 -

Cumberland Toyota responded

We are so thankful that you enjoyed our staff while purchasing your vehicle with us. We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us. Respectfully, E Commerce Director Ryan Corner

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