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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

November 25, 2015

"Best car buying experience ever" Jonathon Norsworthy was very professional, helpful and friendly. Most people don't think highly of automotive dealerships but Cumberland Auto is uniqu More

by Sherri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Norsworthy
Nov 28, 2015 -

Cumberland Toyota responded

It makes our day to hear that Jonathon was able to provide you with a great experience at Cumberland Toyota. We look forward to seeing you again soon! Please don’t hesitate to let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

November 25, 2015

No pressure just extreme concern and helpfullness I was greeted by Josh Lawson and he was determined to help me find exactly the vehicle I needed for my disabled step-daughter. He promptly returned a More

by claysville girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Nov 28, 2015 -

Cumberland Toyota responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Josh and Wayne provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, Ryan Corner E Commerce Director

November 25, 2015

Only will buy from Josh Josh Lawson has been amazing to work with when I purchased my van. I had been in communication with him for several months as I was hesitate on tradin More

by LeahBurnett
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Nov 28, 2015 -

Cumberland Toyota responded

Thanks for the review! We’re glad you enjoyed your experience with us. We pride ourselves on our staff being friendly and we always try to make our customers feel comfortable so it’s great to hear that you enjoyed your interaction. We’ll pass along the kind words you said to Josh. We hope to see you soon! Sincerely, Ryan Corner E Commerce Director

November 25, 2015

Love my Red Corolla Thank you, Fred Riddle for helping a disorganized woman buy a car. I was pleased with all the service I got that day I brought my car and every time More

by BECKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Nov 28, 2015 -

Cumberland Toyota responded

It is so nice of you to provide such great feedback to us at Cumberland Toyota. It truly makes us happy to know that our customers are satisfied. Thank you for allowing us to know that we have achieved that goal. We look forward to serving you in the future. Sincerely, Ryan Corner E Commerce Director

November 24, 2015

Excellent from start to finish Great experience in purchasing our new Highlander at Cumberland Toyota. Christina followed up with our initial inquiry and placed me with Travis. T More

by aBran123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Farley, Wayne Chaffin, Travis Fitzpatrick
Nov 28, 2015 -

Cumberland Toyota responded

It makes our day to hear that are team was able to provide you with an excellent experience at Cumberland Toyota! Please don’t hesitate to let us know if we can further assist with your vehicle needs in any way. Sincerely, Ryan Corner E Commerce Director

November 24, 2015

Perfect experience! The experience I had with Jacob Alley was nothing less than perfect. The price wasn't the cheapest I've seen but Jacob showed me what they did to the More

by Allie157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Nov 28, 2015 -

Cumberland Toyota responded

Thanks so much for your feedback and for recognizing Jacob in your review. We hope you are enjoying your new vehicle. . Please let us know if there is anything we can help you with in the future. Welcome to the Cumberland family. Sincerely, Ryan Corner E Commerce Director

November 24, 2015

Rav 4 Lease I gave the highest rating because Josh was wonderful to work with and the dealership was also. They were very helpful and friendly, no long waiting t More

by lwheeler18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Nov 28, 2015 -

Cumberland Toyota responded

It makes our day to hear that Josh was able to provide you with a great experience at Cumberland Toyota. We look forward to seeing you again soon! Please don’t hesitate to let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

November 23, 2015

Happy happy happy Kirby Beverly was outstanding in sales. He provided a fair price, found my vehicle exactly as I asked and stayed late setting up the phone Bluetooth w More

by Oldmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Kirby Beverly
Nov 28, 2015 -

Cumberland Toyota responded

Thank you so much for this fantastic review! Kirby and Wayne are great guys to work with. We pride ourselves on providing excellent service in every transaction. Thank You for the recommendations as well! Welcome to the Cumberland family. Respectfully, E Commerce Director Ryan Corner

November 23, 2015

Love my car. I was very pleased with their service! Mr.Fred Riddle was awesome and super nice! Friendly, honest, and extremely patient. I truly trust that if I ne More

by T.abston88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Wayne Chaffin
Nov 28, 2015 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience. Our goal is to provide the best possible sales experience to all of our customers. We are happy you to hear you received our best. Feel free to reach out to us in the future for any of your automotive needs. Respectfully, E Commerce Director Ryan Corner

November 23, 2015

Leased 2016 SE Camry My experience with Cumberland Toyota has been great! I have purchased or leased four Camry's from Josh. He has always made me feel comfortable with no More

by mary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Nov 28, 2015 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership. We are pleased to hear that you enjoyed your experience here with us. We look forward to working with you in the future! Sincerely, Ryan Corner E Commerce Director

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