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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

November 08, 2015

Great experience My experience at Cumberland Toyota was exellent. Josh Lawson went above and beyond to not only find what we were looking for, but to make buying a new More

by Satisfied
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Nov 28, 2015 -

Cumberland Toyota responded

We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Thank you for your business and we look forward to a long lasting relationship with you and your car in the future. Respectfully, E Commerce Director Ryan Corner

November 08, 2015

I had a great experience at Cumberland Toyota, Cookeville Tn Fred sold me a Toyota Tacoma It sounds and run awesome. He was very good in explaining the details of the truck with a wonderful attitude without bein More

by barnaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Nov 28, 2015 -

Cumberland Toyota responded

Thank you so much for this fantastic review! Fred is a great person to work with. We pride ourselves on providing excellent service in every transaction. Thank You for the recommendations as well! Welcome to the Cumberland family. Respectfully, E Commerce Director Ryan Corner

November 08, 2015

Best dealership to buy a used certified Toyota We have recently bought a used certified 2014 Toyota Corolla S! This is our second time buying a used Toyota Corolla in 15years at this same dealer! W More

by Extremely Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Tommy Booher, Wayne Chaffin
Nov 28, 2015 -

Cumberland Toyota responded

Thank you so much for your glowing review of our dealership and our team. It was truly our pleasure to serve you and we look forward to doing so for many years to come. Thanks again for your business and welcome to the Cumberland Toyota family. Respectfully, E Commerce Director Ryan Corner

November 07, 2015

Matt Thomsen and Brandon Davidson are awesome! Matt Thomsen helped me purchase a new Tacoma SR5. He was a straight shooter and didn't portray the typical "salesman" attitude. I told him what I want More

by nathanjcary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson, Matt Thomsen, Philip Re
Nov 28, 2015 -

Cumberland Toyota responded

We are so thankful that you enjoyed our staff while purchasing your vehicle with us. We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us. Respectfully, E Commerce Director Ryan Corner

November 07, 2015

Awesome Buying Experience!! My family convinced me to trade my Ford Edge in for a Toyota RAV4 Limited. My daughter owns a Toyota Camry and my husband owns a 4 Runner. They both l More

by Mebsleepless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odell Braswell, Brandon Davidson, Wayne Chaffin, Philip Re
Nov 28, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share your experience. We appreciate your business and glad that you had an excellent experience. We feel like our job is just beginning when you buy a car from Cumberland Toyota. Hope you enjoy your new Rav 4 and welcome to the Cumberland family. Respectfully, E Commerce Director Ryan Corner

November 06, 2015

Awesome Dealership I have dealt with this dealership for the past 12 years and have always had a great buying experience. Their prices are fair and they don't employ hig More

by Car Nut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Nov 28, 2015 -

Cumberland Toyota responded

I am pleased to hear that Josh was able to help you through the buying process and make your visit to the dealership an enjoyable one. We truly value your business, and we look forward to working with you again in the future. Thank you for choosing Cumberland Toyota, and welcome to the family! Respectfully, E Commerce Director Ryan Corner

November 05, 2015

Not your average bunch of sales guys Sunday is my favorite day to browse through car lots. The reason is simple: they are generally unoccupied. Nothing is more aggravating than exploring More

by Old School
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Brandon Davidson, Wayne Chaffin, Kirby Beverly
Nov 28, 2015 -

Cumberland Toyota responded

We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Thank you for your business and we look forward to a long lasting relationship with you and your car in the future. Respectfully, E Commerce Director Ryan Corner

November 05, 2015

best car buying experience ever I have never been treated as well. I came to Cumberland because of my lifelong salesman, Fred has always treated me like a member of his family. Every More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Nov 28, 2015 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience. Our goal is to provide the best possible sales experience to all of our customers. We are happy you to hear you received our best. Feel free to reach out to us in the future for any of your automotive needs. Respectfully, E Commerce Director Ryan Corner

November 04, 2015

2010 Corolla S Had a great experience at Cumberland Toyota. John Fielden was great to work with and made the buying experience simple and easy. I am enjoying my Coro More

by JY90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Nov 28, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share your experience. We appreciate your business and glad that you had an excellent experience. We feel like our job is just beginning when you buy a car from Cumberland Toyota. Our service department is a state of the art facility and you can expect the same level of customer service excellence from our service staff. You can always contact us below. We’ll see you soon, Respectfully, E Commerce Director Ryan Corner

November 03, 2015

excellent John Fielden is the salesman you want when you purchase anything, never "pushy" always attentive, and always leaves you with the feeling you got the b More

by Billie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Nov 28, 2015 -

Cumberland Toyota responded

We are so thankful that you enjoyed our staff while purchasing your vehicle with us. We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us. Respectfully, E Commerce Director Ryan Corner

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