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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

November 03, 2015

Satisfied customer The salesman, John Fielden, was accomodating, easy to talk to about what I was looking for and helpful each step of the way. I felt no pressure and f More

by gindon
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Nov 28, 2015 -

Cumberland Toyota responded

I am pleased to hear that John was able to help you through the buying process and make your visit to the dealership an enjoyable one. We truly value your business, and we look forward to working with you again in the future. Thank you for choosing Cumberland Toyota, and welcome to the family! Respectfully, E Commerce Director Ryan Corner

November 03, 2015

Ryan is an excellent sales person I would recommend him to a Ryan is awesome and I greatly appreciated the way he handled my needs and that's the way I like to do business great experience More

by Darryl Haughton 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Nov 28, 2015 -

Cumberland Toyota responded

We would like to sincerely thank you for taking your time to give us a review. We strive to provide excellent service to all of our guests and we love to know when we’ve succeeded. I will be sure to share your feedback with the team! Thank you again for your review. Respectfully, E Commerce Director Ryan Corner

November 02, 2015

Great people to work with Good service good people no hassle no problem just called told Ryan sales person what i was looking for and he found it not once but twice great job b More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Nov 02, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Ryan does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

November 02, 2015

Buying a Prius V I had an excellent experience with Philip Re at Cumberland Toyota. He answered all my questions and facilitated the paperwork. I had already decide More

by Johndeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Re
Nov 02, 2015 -

Cumberland Toyota responded

I am very pleased to hear you are happy with your car and with us! . I'm glad Phillip did everything to ensure you understood the process and that your questions were answered. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner e Commerce Director

October 31, 2015

Great experience I recently bought a new RAV 4 from this dealership and the entire buying experience was amazing. Everyone I met was very friendly. My salesperson was More

by Lisa66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Kirby Beverly
Nov 02, 2015 -

Cumberland Toyota responded

Congratulations on your the Rav 4. Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

October 31, 2015

Purchased a Prius V Went to the dealership to look at different cars. Jonathon Norsworthy started helping us. He was absolutely amazing, did not pressure us at all and More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Norsworthy
Nov 02, 2015 -

Cumberland Toyota responded

Awesome to hear Jonathan did a great job. I'm so glad we were able to help you with your automotive purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. Sincerely, Ryan Corner e Commerce Director

October 28, 2015

Great Not much I can say. Travis Fitzpatrick was a great guy to deal with, he done every he could to get me the truck I wanted. He went above and beyond exp More

by Zack317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Nov 02, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

October 28, 2015

Sales On October the 21st, 2015, I had to have a new vehicle. I entered the Toyota dealership in Cookeville to pursue purchasing a vehicle. When entering th More

by Kaye Burke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Nov 02, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with John. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

October 28, 2015

Best dealership in the upper cumberland area. Couldn't ask for no better staff. Friendly very helpful walk me through every step of the way and made sure I was satisfy as a customer. They make sur More

by Blc0709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Grooms, Ryan Corner, John Fielden, Wayne Chaffin
Nov 02, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

October 27, 2015

Amazing Sales Mike McCoin took the time to listen to our needs and found us exactly what we were looking for. He was knowledgeable about all of the vehicles and an More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Nov 02, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

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