
Cumberland Toyota
Cookeville, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great day I had talked to John Fielden on the phone a couple of times to find the right used vehicle for my wife. He kept in touch with me to let me know all ab I had talked to John Fielden on the phone a couple of times to find the right used vehicle for my wife. He kept in touch with me to let me know all about the vehicle. When we got to the dealership he had it pulled up and ready for us to drive. He really understands customer service. He honestly gave us a great deal on the vehicle and on our trade. We will recommend all of our friends and family to go see this man. Thanks again John for taking care of us. More
Great experience. Helpful sales staff. I had a good experience and would recommend working with Travis and Christina. They were very helpful and made the experience of buying a car easy. I had a good experience and would recommend working with Travis and Christina. They were very helpful and made the experience of buying a car easy. More
Purchasing a new Toyota I took my 93 year old Mom in to buy a new car. I can not even begin to tell you how patient and helpful our salesman, Fred Riddle, was. He spent at I took my 93 year old Mom in to buy a new car. I can not even begin to tell you how patient and helpful our salesman, Fred Riddle, was. He spent at least six hours with her that day, including showing her several cars to select from, driving her to her home to make sure the new camry fit into her garrage, taking her out around her neighborhood for a test drive and explaining multiple times what all the controls were for, He even arranged for the sale of her "87" Toyota and walked her through all the paper work involved. It was a big and a bit confusing day for my Mom, but Fred's patience made the decision a much easier one for both of us. The finance and service people were pleasant and efficient as well. I have no doubt that she will be treated well when she takes it in for regular servicing. More
Excellent Josh Lawson was wonderful to work with. This is the first car I have bought without my husband (who passed away last year) and I was a little uncomf Josh Lawson was wonderful to work with. This is the first car I have bought without my husband (who passed away last year) and I was a little uncomfortable about making such a big decision on my own. Josh made the experience stress free and treated me like family. Thank you, Cumberland Toyota, for having such a person as Josh on your staff. I love my 2016 Camry!! More
excellent I have always dreaded buying a new car. Having to deal with high pressure salesmen is not high on my list of fun things to do. It was different this I have always dreaded buying a new car. Having to deal with high pressure salesmen is not high on my list of fun things to do. It was different this time. The salesman was low key, explained what he was talking about and answered my questions. I would happily return to Cumberland Toyota and plan to go there for service on my car even though it is not the closest to my home. Thanks you Cumberland More
Return buyers We just bought a 2015 Prius from Cumberland Toyota. It's the second Prius we've purchased from them. The first was a 2010. Based on the excellent s We just bought a 2015 Prius from Cumberland Toyota. It's the second Prius we've purchased from them. The first was a 2010. Based on the excellent service we've received from them since then, we returned to "look" at new cars. The salesperson, Phillip Re, answered all our questions without a hard sell, and made the purchase process easy and enjoyable. More
Quick, easy, and fun! Paul Dean was awesome to work with on my purchase of a 2012 Camry! I had a day full of laughs and fresh pots of coffee!! Paul went above and beyond to Paul Dean was awesome to work with on my purchase of a 2012 Camry! I had a day full of laughs and fresh pots of coffee!! Paul went above and beyond to ensure my car buying experience was the best. Thank you, Paul!!! :) More
Toyota Rav 4 Loved the dealership! Had an awesome salesperson! This is the first time I have bought a Toyota and I'm absolutely in love with it! Thanks a lot John Loved the dealership! Had an awesome salesperson! This is the first time I have bought a Toyota and I'm absolutely in love with it! Thanks a lot John Fielden! More
Highlander I have been working with John Fielden since May on a Highlander and he not only showed me that I was getting the best deal ever he would call me every I have been working with John Fielden since May on a Highlander and he not only showed me that I was getting the best deal ever he would call me every time he got one in that he knew I would like. After all the work he did for me he still follows up with me and has offered to schedule all of my service appointments. I will for now on deal only with John Fielden at Cumberland Toyota. Thank you for John for all you do and I will recommend my friends and family to come see you. More
ENJOYABLE AND STRESS-FREE EXPERIENCE I never thought I would own a Toyota until I met Fred Riddle, my salesperson. For years, I have driven a Volvo. However, Mr. Riddle's kindness, pati I never thought I would own a Toyota until I met Fred Riddle, my salesperson. For years, I have driven a Volvo. However, Mr. Riddle's kindness, patience, and professional skills are impeccable. More significantly, it was his integrity that complemented my decision to purchase a Toyota. Thank you, Cumberland and Fred. If you want honesty, go to Cumberland and see Fred. More