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Cumberland Toyota

Cookeville, TN

4.5
3,006 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,006 reviews

October 06, 2015

Quick, easy, and fun! Paul Dean was awesome to work with on my purchase of a 2012 Camry! I had a day full of laughs and fresh pots of coffee!! Paul went above and beyond to More

by CallieTheCamry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Oct 10, 2015 -

Cumberland Toyota responded

Awesome to hear Paul did a great job. I'm so glad we were able to help you with your automotive purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. Sincerely, Ryan Corner

October 05, 2015

Toyota Rav 4 Loved the dealership! Had an awesome salesperson! This is the first time I have bought a Toyota and I'm absolutely in love with it! Thanks a lot John More

by Logansierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. John is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

October 05, 2015

Highlander I have been working with John Fielden since May on a Highlander and he not only showed me that I was getting the best deal ever he would call me every More

by Happywife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations and thank you for taking the time to provide feedback about your experience. I am delighted to hear that John was able to provide a pleasant and pressure free sales experience. It is always rewarding to hear that our customers are confident in referring us to their family and friends. Thank you for choosing to do business with Cumberland Toyota. We truly appreciate it. Sincerely, Ryan Corner

October 05, 2015

ENJOYABLE AND STRESS-FREE EXPERIENCE I never thought I would own a Toyota until I met Fred Riddle, my salesperson. For years, I have driven a Volvo. However, Mr. Riddle's kindness, pati More

by Incognito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota! We are happy that Fred was able to help you through your first new car purchase and hope you have been out enjoying your new purchase! Sincerely, Ryan Corner E Commerce Director

October 03, 2015

"Pleasurable" Tim Delk was friendly & not at all pushy as a salesman which I greatly appreciate! I love, love, love my new Toyota Avalon! Since Tim is now going on More

by Wally & Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner

October 03, 2015

Fantastic Kirby was vey professional when he was helping us decide which vehicle to choose and what would meet our needs in the best way. He was able to answer More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new Rav 4, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

October 02, 2015

Very Positive Van-Buying Experience! I highly recommend Cumberland Toyota and Josh Lawson in particular. He worked efficiently and effectively throughout the van-buying process. clearly More

by khbras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new van! Our goal is always to exceed our customer's expectations. I am happy to hear that Josh was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

October 02, 2015

Straight forward. Good service Very nice, considerate, and straight forward. 3rd vehicle I have purchased from them. John was very professional. I would recommend Cumberland To More

by masters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Oct 10, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with John. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

October 02, 2015

Awesome ! Paul dean was awesome with helping us in every way ! Love my 4 runner it took us a few weeks to find it and Cookeville Toyota made it happen More

by Kaylia22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Paul was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

October 01, 2015

Proud Prius Owner The dealerships service was outstanding. I was presented a great trade value and received $5000 off our new Prius! It was easy and pleasant. Thank yo More

by priusowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odell Braswell, Philip Re
Oct 10, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

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