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Cumberland Toyota

Cookeville, TN

4.5
3,006 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,006 reviews

October 01, 2015

This is the 3rd Toyota I have bought from this dealership Great clean very proffesional dealership ---Very Nice people to work with ---Great service Dept. I have bought 2 Toyota Tacoma's from Josh Lawson More

by vikrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Oct 10, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

October 01, 2015

Excellent customer service My experience with Cumberland Toyota has always been exceptional, this is my fourth vehicle I have purchased and the first time I have worked with jos More

by Bubba
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Roberta Love, Josh Lawson
Oct 10, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

September 30, 2015

This Toyota Dealership in Cookeville, Tn is top notch! Odell Braswell at Cumberland Toyota in Cookeville, TN made us feel relaxed and he proved to be very knowledgeable and informative of Toyota automobil More

by travelingwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Gary Looper, Odell Braswell, Wayne Chaffin
Oct 10, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

Oct 10, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

September 30, 2015

Very helpful and a very friendly person Jacob was very helpful, he never got aggravated because we asked a lot Of questions. I feel like that was just very good service, great More

by Ericalynn20011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Oct 10, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

September 30, 2015

BEST DEALER EXPERIENCE EVER!!!! My wife and son were window shopping for his first car. A 2005 Ford Mustang jumped out to them at the Cumberland Auto lot. Mike McCoin came to help th More

by Terry Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Oct 10, 2015 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Mike is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

September 30, 2015

Wonderful My experience at the dealership was top notch, as it has been every time my wife and I have purchased a car there. I would recommend to anyone. More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Re
Oct 10, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

September 29, 2015

Pleased Customer Was very pleased with the service I received at Cumberland Toyota. The staff there are very nice and helpful. This is my 3rd purchase from this dealer More

by tlbumbalough 1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Byers, Ryan Corner, Wayne Chaffin, Jonathon Norsworthy
Oct 12, 2015 -

Cumberland Toyota responded

We are so thankful that you enjoyed our staff while purchasing your vehicle with us. We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us. Respectfully, E Commerce Director Ryan Corner

September 28, 2015

Leased a Camry wonderful experience,friendly and professional. This is my second or third car dealing with Josh Lawson; he makes it painless! Wayne Chaffin was a joy More

by bobby1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Josh and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

September 28, 2015

Great customer service I am very glad to give Mr Josh Lawson a review. At the age of 89 I have negotiated with many car salesmen. I have found Josh to be knowledgable and wi More

by Avalon owner
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Oct 12, 2015 -

Cumberland Toyota responded

We really appreciate your feedback and your kind words. Thank you for taking the time to share your experience and review our dealership. Your opinion matters to us. Josh is a big asset to our team, and I am so glad you had the opportunity to work with him. Respectfully, E Commerce Director Ryan Corner

September 28, 2015

Always a pleasure It's always a pleasure working with this group. We have purchased several vehicles from Ryan over the years and would recommend him to all of our frie More

by Camry 1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new Soul!! Thank you so much for your kind review, Ryan is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

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