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Cumberland Toyota

Cookeville, TN

4.5
3,006 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,006 reviews

September 27, 2015

Great Experience This was my first Toyota purchase and I was very pleased with the entire experience. Mike was patient as I decided which vehicle fit my needs best. More

by LBohr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Oct 12, 2015 -

Cumberland Toyota responded

Glad to hear you had a great experience with Mike. Our goal is to help every guest find the perfect vehicle. We appreciate your loyalty and hope you come back for all your vehicle needs. Respectfully, E Commerce Director Ryan Corner

September 26, 2015

Great salesman This is the second vehicle that I have bought from John Fielden, he always takes care of all of my service appointments for us. I have never met a car More

by Camry2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Oct 12, 2015 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

September 26, 2015

Great Job Jonathon Jonathon did a wonderful job for us. We were in no hurry when we first started looking. Jonathon was always ready with an answer to all our questions More

by Pro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Norsworthy
Oct 12, 2015 -

Cumberland Toyota responded

On behalf us all of us at Cumberland Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jonathon. We will be sharing your feedback with our team. Enjoy your new purchase and please come visit us again soon! Thank you, E Commerce Director Ryan Corner

September 26, 2015

Kirby Beverly Kirby is a truly exceptional salesperson. He helped us all the way through the process. I took personal interest in our need and found us what we ne More

by tchaudry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Oct 12, 2015 -

Cumberland Toyota responded

We couldn’t be happier that Kirby provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Cumberland team. We hope you are enjoying your new purchase, please come back to visit anytime! Respectfully, E Commerce Director Ryan Corner

September 26, 2015

Thanking The Cumberland Toyota and Jason Alley I purchased a used 2010 Toyota Pryus yesterday. This is the 2nd Pryus I have purchased here. The first one was a 2007 and I still have it and drive it More

by willfayedal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in Finance., Jacob Alley
Oct 10, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Jacob. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

September 23, 2015

great customer service Travis did everything possible to get me the exact vehicle I wanted!! Would definitely recommend him to anyone looking for a new car! Was super friend More

by Megan29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new Soul!! Thank you so much for your kind review, Travis is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

September 23, 2015

Paul Dean was very helpful I had a great experience. Paul Dean was very helpful, he introduced me to Kyle Potter and together they addressed all my concerns about financing. I w More

by GlenC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean, Kyle Potter
Oct 10, 2015 -

Cumberland Toyota responded

I am very pleased to hear you are happy with your car and with us! Thank you for giving us the opportunity to assist you in the purchase of your new vehicle. I'm glad Paul and Kyle did everything to ensure you understood the process and that your questions were answered. If there is ever anything I can assist you with, please let me know. Thank you, E Commerce Director Ryan Corner

September 23, 2015

Was very present and professional I came looking for a perticular vehicle that they did not have on the lot. John Filden was nice enough to find me the vehicle that I was looking for t More

by Maybury48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle! Thank you for your kind review and recommendation! We hope you are enjoying your new car! Sincerely, Ryan Corner E Commerce Director

September 23, 2015

Great service! Best car buying experience yet I had a great experience with this dealership. They made buying easy and hassle free. Paul Dean went out of his way to help me with any request needed More

by Crystal21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

September 22, 2015

Great Experience Greg Jordan did an amazing job helping our family select our next vehicle. He was helpful, patient, honest, and made this purchase and enjoyable expe More

by 1stCamry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jordan
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new Camry! We are happy that Greg was able to help you through your first new car purchase and hope you have been out enjoying your new purchase.! Sincerely, Ryan Corner E Commerce Director

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