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Cumberland Toyota

Cookeville, TN

4.5
3,006 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,006 reviews

September 22, 2015

Paula Aitken Mike McCoin was great. we were looking for a car for teen daughter, He was friendly, helpful and professional..I would use Mike again in the car buy More

by blunissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase! Our goal is always to exceed our customer's expectations. I am happy to hear that Mike was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

September 21, 2015

Odell Braswell Odell did a GREAT job finding us the car we have been dreaming about owning! He went the extra mile to locate and bring in our car, as well as get us More

by Scott Northrup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Oct 10, 2015 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Odell is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

September 20, 2015

smooth enjoyable experience The salesman was very helpful and a joy to work with. I got the car I wanted and the payment I was looking for. Thanks. More

by 16scionim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Oct 10, 2015 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

September 19, 2015

Amazing service Kirby Beverly went above and beyond what we needed to get me in the right vehicle! Love my choice! They are great for all your car needs! More

by Lovejeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Kirby Beverly
Oct 10, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

September 18, 2015

In and out! We needed a bigger vehicle because we just had twins! We stopped by to look and talked to Mike, he was great! Didn't expect to get into something so q More

by Magpie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy (Internet sales), Mike McCoin
Sep 19, 2015 -

Cumberland Toyota responded

Awesome to hear Mike did a great job. I'm so glad we were able to help you with your purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. Sincerely, Ryan Corner e Commerce Director

September 18, 2015

First time car shopper I was not really expecting to buy a car when I did. My uncle contacted John at about five thirty and told him my situation. We didn't actually get in More

by Tbpenwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 19, 2015 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. John is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

September 18, 2015

amazing experience! I had a great experience, John Fielden really made it quick and easy for me to buy my new tundra. I would recommend all my friends and family to come More

by Bobby55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 19, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. John does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

September 16, 2015

Good Car Buying Experience We just went browsing and ended up coming home in a different vehicle. Very easy experience and process, pretty hassle free. Great customer service! E More

by danigirl931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Sep 19, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase! We are happy that Mike was able to help you through your first new car purchase and hope you have been out enjoying your new Jeep! Sincerely, Ryan Corner E Commerce Director

September 15, 2015

Signed, sealed, delivered! I couldn't be happier with my purchase. I advised Mike McCoin what I was looking for and he found it. He delivered it to my home (in Murfreesboro) o More

by lauraelkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Sep 19, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Mike. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

September 15, 2015

Great Experience We asked for a price check, left the dealership, and was called back shortly. We went in a few days later and made the deal. More

by bebofour
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Re
Sep 19, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

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