Cumberland Toyota

new car buying experience. We came back to Cookeville Toyota because of our past experience with Josh. This is the third car we have purchased from him. He is very accommodati We came back to Cookeville Toyota because of our past experience with Josh. This is the third car we have purchased from him. He is very accommodating and does not high pressure us. He tries to make us happy. We prefer dealing with Josh. More

Simple, Honest, and Great Mike made everything with my car buying experience simple and fast. From the beginning he was honest and helpful. Mike is the best dealer I've ever w Mike made everything with my car buying experience simple and fast. From the beginning he was honest and helpful. Mike is the best dealer I've ever worked with and would highly recommend him to anyone. More

Best Car Buying Experience Ever! I would have to say this was the best car buying experience ever. Big thanks to Mike McCoin for making the process so easy and smooth. Also a thanks t I would have to say this was the best car buying experience ever. Big thanks to Mike McCoin for making the process so easy and smooth. Also a thanks to Kirby for showing me how to use everything in it. I would've been lost if he hadn't have shown me. More

Toyota I have been coming to Cumberland Toyota for years and have always worked with John Fielden when I purchase a vehicle. He is always there for me, he ma I have been coming to Cumberland Toyota for years and have always worked with John Fielden when I purchase a vehicle. He is always there for me, he makes sure that I know everything that is showing on and he just makes me feel like part of the family. I couldn't imagine ever buying a vehicle from anyone but him. He sets up all of my service appointments and has even taken me to work if the service department was backed up. I love him and Cumberland Toyota. More

Great Service We had a pleasant experience working again with Josh Lawson to purchase our new RAV 4. This is the second car we've purchased through Josh. Keep up We had a pleasant experience working again with Josh Lawson to purchase our new RAV 4. This is the second car we've purchased through Josh. Keep up the good work. More

Excellent Service!! We really like our salesman, Chad Hancock, so much that we have used him twice now and will continue to use him as we buy more vehicles. Very smooth a We really like our salesman, Chad Hancock, so much that we have used him twice now and will continue to use him as we buy more vehicles. Very smooth and easy purchase, he made sure we were taken care of and had everything in order for us. We love our "new" ride!! More

Smooth Vehicle Purchase Experience The salesperson we dealt with during this purchase was Christina. Very professional. The Tacoma we wanted was not at the dealership and she went the The salesperson we dealt with during this purchase was Christina. Very professional. The Tacoma we wanted was not at the dealership and she went the extra mile in locating just what we wanted although we changed our minds a couple of times during the process. When we picked up the vehicle at the dealership, it was exactly what we wanted. Ryan was there to make sure everything went smooth. We never felt rushed and he was very thorough in explaining things and answering any questions. Thanks guys! More

Somewhat I really enjoyed my salesman and everyone was really nice when I purchased my vehicle a little over two months ago. I only have two complaints. Fi I really enjoyed my salesman and everyone was really nice when I purchased my vehicle a little over two months ago. I only have two complaints. First one is... the middle back seat belt had been cut or chewed almost into. They were supposed to order one to replace it and when I called to check on it, there was nothing in the system so they supposedly ordered it again. I am still waiting to get that fixed. Second one is...the vehicle had not been detailed when I bought it and they were going to get it back In. There were some stains on the seats they were going to try to put a stain on and there were a couple scratches they were going to see if they could get out. They have yet to get my vehicle back in to be detailed. So I am saying don't leave with the car you buy until they have done everything they said they would do. More

"Awsome Help!!!" Josh Lawson was very professional, very patient and a great help with my purchase of a Sienna! I felt very comfortable dealing with Josh, he is a very Josh Lawson was very professional, very patient and a great help with my purchase of a Sienna! I felt very comfortable dealing with Josh, he is a very well spoken and kind person! He explained everything and answered all my questions! He went above and beyond and delivered my van to me in Crossville and spend an hour explaining the features to me! Josh didn't rush me or tried to sell me something I didn't want. He was very patient with me while I was deciding if this was what I wanted! The one on the showroom floor didn't have some of the features I wanted on it; so Josh got busy and he found me one that did! Thank you Josh, I am very happy with my new Sienna!! I will for sure be referring my family and friends and anyone else to Josh Lawson at Cumberland Toyota!! More

Excellent service Calm, friendly, courteous ,caring and Honest as I have ever found. Not just the salesman that helped me with my purchase but everyone, I don't like s Calm, friendly, courteous ,caring and Honest as I have ever found. Not just the salesman that helped me with my purchase but everyone, I don't like shopping for a vehicle on my budget, but I was treated like I was worth a million bucks. More