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Cumberland Toyota

Cookeville, TN

4.5
3,002 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,002 reviews

August 29, 2015

Great Car Buying Experience!! Great car buying experience! Jonathon Norsworthy was great and helpful and made everything easy. Really enjoyed working with him. Everyone was so nice More

by Linz84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Norsworthy
Sep 04, 2015 -

Cumberland Toyota responded

Thanks for the review! We’re glad you enjoyed your experience with us. We pride ourselves on our staff being friendly and we always try to make our customers feel comfortable so it’s great to hear that you enjoyed your interaction. We’ll pass along the kind words you said to Chris. We hope to see you soon! Sincerely, Ryan Corner E Commerce Director

August 29, 2015

great experance!! very professional sales-person, he found the car my wife was looking for,it was a very specific buy, he did a great job and i will be back! I will re More

by ryates215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
wayne was a pleasure to work with, no high pressure(Finance), Ryan Corner, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Ryan and Wayne provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, Ryan Corner E Commerce Director

August 29, 2015

Cumberland Toyota - Always professional We have purchased vehicles from Cumberland Toyota in the past and asked for their help when finding a vehicle for our teenage son. Everyone in the Cu More

by MB Parents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for your kind words and for taking the time to inform us of your wonderful experience. We are sincerely pleased to know that Chads efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. Congratulations on your purchase! If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Ryan Corner E Commerce Director

August 28, 2015

Excellent customer service The purchasing process is as quick as possible.Everyone you come in contact with is very accommodating and helpful. I like that my sales person knows More

by Robin1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Sep 04, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Chad. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 28, 2015

"Car buying made easy" Tim Delk made our car buying experience pleasant and easy for a change. I can certainly recommend Cumberland Toyota and their fine sales staff for a More

by fast and furious, roller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Sep 04, 2015 -

Cumberland Toyota responded

Thank you so much for such warm, kind words! We are happy to know that Tim was able to provide you with such an outstanding customer experience. We look forward to serving your for many years to come. Thank you! Sincerely, Ryan Corner E Commerce Director

August 28, 2015

Review for John Fielden I just stopped by the Cumberland Toyota dealership in Cookeville, TN today, Aug. 27 to look at new Toyota Camrys & left an owner of a 2015 Camry. I w More

by 112731203286
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for taking the time to write such a great review. We are glad to hear that John took great care of you. If you should need anything in the, please let us know. Sincerely, Ryan Corner E Commerce Director

August 27, 2015

Happy!Happy! Was looking for a used car but Tim Delk made my dreams of owning a Avalon come true.My son and I have been buying and servicing our Toyotas for years More

by Happy buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share with us! The goal of the Cumberland team is to ensure a painless and enjoyable purchasing process for each of our guests. We're happy to read that Tim was able to help you find what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Sincerely, Ryan Corner E Commerce Director

August 27, 2015

Greg and Phillip Cumberland Toyota did a great job...Phillip and Greg was very professional and the process very simple. I would recommend buying from Toyota...go go More

by Miller327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jordan , Philip Re
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it’s important that we do everything in our power to ensure they drive away happy customers! It does not surprise us that Phillip went above and beyond for you; it is just an example of why he is such a great asset to our team. Thanks again and enjoy your new vehicle. Sincerely, Ryan Corner E Commerce Director

August 26, 2015

RAV4 purchase Wonderful experience buying my RAV4 Limited today. Travis Fitzpatrick is a "class act" salesperson. Friendly, knowledgeable, and no high pressure at More

by rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share your experience with us online! I'm happy to hear that you enjoyed your experience with Travis. Congrats on the new vehicle, we look forward to seeing you again! Sincerely, Ryan Corner E Commerce Director

August 26, 2015

My new Rav4 I have, in the past, been disgusted with the whole process of purchasing a car. I have even read a book about the sleazy tricks the salespeople pull o More

by love our Rav4
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Ryan Corner E Commerce Director

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