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Cumberland Toyota

Cookeville, TN

4.5
3,002 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,002 reviews

August 26, 2015

I give them an A+! My mom and I love Cumberland Toyota! We especially love Fred! He is always kind and goes beyond the call of duty! I recommend them to any and everyone More

by Callie Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us. We’re so happy to hear that Fred was able to go above and beyond to get you in a new vehicle! Please let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

August 26, 2015

Josh very professional! We recently bought a new Prius V from Josh Lawson He was great to work with and tries to be very helpful to the customer. This is the fifth new ve More

by Ashley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Josh and Wayne provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, Ryan Corner E Commerce Director

August 24, 2015

Great deals and excellent service Over the last 10 years I have purchased 11 vehicles from this dealership. I have always found their pricing to be fair, excellent inventory both new a More

by Car Nut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for this kind review. We are so happy to hear Josh was very helpful and could assist you throughout your vehicle shopping experience. Please give us a call if there if you have any questions or concerns! Sincerely, Ryan Corner E Commerce Director

August 24, 2015

PV purchase The buying experience at Cumberland Toyota was excellent. The salesman, Fred, made me very comfortable......very low key and provided lots of informa More

by jb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share your experience! I am pleased to hear you had a great time purchasing your new car with Fred. I'm glad he was able to find you a car that best fit your automotive needs. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner E Commerce Director

August 24, 2015

no haggle dealer Dealership handled my purchase quickly and efficiently. I needed a new car and they had the exact car i was looking for on the lot. Thanks Jonathon ;) More

by CBGBS87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Norsworthy
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Sincerely, Ryan Corner E Commerce Director

August 24, 2015

Amazing experience! Today I got a new car and had an exceptional experience with Jacob Alley and Paul Dean. I will be coming back in the future! More

by Ryanwilson092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean, Jacob Alley
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for writing a review for Cumberland Toyota. We are glad you had a good experience. Please let us know if there is anything we can do for you in the future or if you need to schedule your next service appointment. Sincerely, Ryan Corner E Commerce Director

August 23, 2015

Great sales consultant I stopped at Cumberland Toyota when I was just beginning my search for a new vehicle. I test drove a RAV and was quoted a price, but was not pressure More

by Portia'smom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Re, Philip Re
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us! We’re thrilled to know our team could provide you with great customer service while purchasing your new vehicles. Please let us know if we can further assist with your new purchase. We look forward to see you again! Sincerely, Ryan Corner E Commerce Director

August 23, 2015

Seller review Had a great experience with the seller and got excellent service. He took the time we needed to decide and was very patient with us. More

by Grady70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for your kind words and for taking the time to inform us of your wonderful experience. We are sincerely pleased to know that Ryans efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. Congratulations on your purchase! If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Ryan Corner E Commerce Director

August 23, 2015

Wonderful experience!! Friendly staff and pleasent business. This dealership is a true example of working for the customer. I came in and discussed what it was I was looking for in a vehicle and my budget. Mike More

by irahlovescumberlandauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Sep 04, 2015 -

Cumberland Toyota responded

It makes us proud to know that Mike and the rest of our team was able to get you the car you wanted for the right price. We appreciate your kind review and we hope to see you again in the future! Sincerely, Ryan Corner E Commerce Director

August 23, 2015

Chad, Ryan, and Wayne were excellent. I am a repeat customer and the Toyota brand and the excellent deals found at this dealership are the reasons. In regards to this purchase, Chad and Ry More

by bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Chad Hancock, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for this kind review and Congratulations on your new Highlander! We are so pleased to hear you had a positive experience working with Chad and Ryan! Please give us a call if there is anything we can assist you with. Sincerely, Ryan Corner E Commerce Director

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