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Cumberland Toyota

Cookeville, TN

4.5
3,002 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,002 reviews

August 23, 2015

Great service! I have bought several cars and I must say this was one of the best experiences! I was in and out with my purchase in no time! Josh Lawson helped me fi More

by Ncravens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson , Josh Lawson
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us. We’re so happy to hear that Josh was able to go above and beyond to get you in a new vehicle! Please let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

August 22, 2015

Pleasant Experience Purchasing a new auto is often a trying experience. Not so at Cumberland Toyota. Mr. Odell Braswell, our sales representative, was courteous, professi More

by Ron821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for writing this positive review and giving Cumberland Toyota such an excellent star rating! It is great to hear that Odell was able to go above and beyond and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. In the meantime, we invite you to visit us on Facebook and Twitter to avail of our exclusive deals. Sincerely, Ryan Corner E Commerce Director

August 21, 2015

Great people to work with Was in the market for a used pickup truck and had been to a couple different dealerships and left with a big disappointment. Then I came to Cumberland More

by Eddie7104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Potter, Jonathon Norsworthy
Sep 04, 2015 -

Cumberland Toyota responded

Our staff here at Cumberland Toyota does a wonderful job at building a relationship with every customer. We are pleased to hear of your excellent experience at our dealership! Let us know if there is anything more we can do for you. We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

August 20, 2015

Great Service The sales group worked hard to get me the best deal to in order for me to get the car of my dreams. I definitely recommend this dealership and I will More

by zch730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

Thanks for the review! We’re glad you enjoyed your experience with us. We pride ourselves on our staff being friendly and we always try to make our customers feel comfortable so it’s great to hear that you enjoyed your interaction. We’ll pass along the kind words you said to Chris. We hope to see you soon! Sincerely, Ryan Corner E Commerce Director

August 20, 2015

unexpectedly easy & enjoyable : ) My new car shopping experience with Josh Lawson was wonderful. No pressure, straight forward information, pointed out the advantages to buying now & g More

by Randi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 04, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Josh. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 19, 2015

I bought a Toyota Camry. I bought my first car, a 2015 Toyota Camry, on Aug. 14. Roberta Love helped me buy the car. She was very helpful, efficient, polite, and friendly; she More

by Corina Villanueva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Herd, Roberta Love, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share with us! The goal of the Cumberland team is to ensure a painless and enjoyable purchasing process for each of our guests. We're happy to read that Roberta was able to help you find what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Sincerely, Ryan Corner E Commerce Director

August 19, 2015

He is the best! We worked with John Fielden over the phone and email for 2.5 weeks on getting the right #Highlander and he most definitely came through for us. We wer More

by Happy Wife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it’s important that we do everything in our power to ensure they drive away happy customers! It does not surprise us that John went above and beyond for you; it is just an example of why he is such a great asset to our team. Thanks again and enjoy your new vehicle. Sincerely, Ryan Corner E Commerce Director

August 19, 2015

I bought a Camry Very efficient and straightforward. Josh valued my time and was prepared when I arrived. It was an easy purchase. I had bought a highlander from Josh More

by lm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us! We’re thrilled to know our team could provide you with great customer service while purchasing your new vehicles. Please let us know if we can further assist with your new purchase. We look forward to see you again! Sincerely, Ryan Corner E Commerce Director

August 19, 2015

Tim Delk sales Tim Delk sold me a 2015 Toyota Camry yesterday and I was again very impressed with the sales department at Cumberland Toyota in Cookeville, TN. I am More

by jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Looper, Josh Lawson, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your first car buying experience at Cumberland Toyota . Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Bob was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 18, 2015

Tim took the time to listen to my needs and find me a great CUMBERLAND TOYOTA IS A WELL RUN DEALERSHIP THAT FOCUSES ON THE CUSTOMER. I PLAN TO CHECK WITH TIM FIRST FOR ANY FUTURE PURCHASE, HE HAS EVERYTHING COV More

by Bandit 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin
Sep 02, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Tim does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

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