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Cumberland Toyota

Cookeville, TN

4.5
3,007 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,007 reviews

August 24, 2015

Great deals and excellent service Over the last 10 years I have purchased 11 vehicles from this dealership. I have always found their pricing to be fair, excellent inventory both new a More

by Car Nut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for this kind review. We are so happy to hear Josh was very helpful and could assist you throughout your vehicle shopping experience. Please give us a call if there if you have any questions or concerns! Sincerely, Ryan Corner E Commerce Director

August 23, 2015

Wonderful experience!! Friendly staff and pleasent business. This dealership is a true example of working for the customer. I came in and discussed what it was I was looking for in a vehicle and my budget. Mike More

by irahlovescumberlandauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Sep 04, 2015 -

Cumberland Toyota responded

It makes us proud to know that Mike and the rest of our team was able to get you the car you wanted for the right price. We appreciate your kind review and we hope to see you again in the future! Sincerely, Ryan Corner E Commerce Director

August 23, 2015

Great sales consultant I stopped at Cumberland Toyota when I was just beginning my search for a new vehicle. I test drove a RAV and was quoted a price, but was not pressure More

by Portia'smom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Re, Philip Re
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us! We’re thrilled to know our team could provide you with great customer service while purchasing your new vehicles. Please let us know if we can further assist with your new purchase. We look forward to see you again! Sincerely, Ryan Corner E Commerce Director

August 23, 2015

Seller review Had a great experience with the seller and got excellent service. He took the time we needed to decide and was very patient with us. More

by Grady70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for your kind words and for taking the time to inform us of your wonderful experience. We are sincerely pleased to know that Ryans efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. Congratulations on your purchase! If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Ryan Corner E Commerce Director

August 23, 2015

Chad, Ryan, and Wayne were excellent. I am a repeat customer and the Toyota brand and the excellent deals found at this dealership are the reasons. In regards to this purchase, Chad and Ry More

by bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Chad Hancock, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for this kind review and Congratulations on your new Highlander! We are so pleased to hear you had a positive experience working with Chad and Ryan! Please give us a call if there is anything we can assist you with. Sincerely, Ryan Corner E Commerce Director

August 23, 2015

Great service! I have bought several cars and I must say this was one of the best experiences! I was in and out with my purchase in no time! Josh Lawson helped me fi More

by Ncravens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson , Josh Lawson
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us. We’re so happy to hear that Josh was able to go above and beyond to get you in a new vehicle! Please let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

August 22, 2015

Pleasant Experience Purchasing a new auto is often a trying experience. Not so at Cumberland Toyota. Mr. Odell Braswell, our sales representative, was courteous, professi More

by Ron821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for writing this positive review and giving Cumberland Toyota such an excellent star rating! It is great to hear that Odell was able to go above and beyond and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. In the meantime, we invite you to visit us on Facebook and Twitter to avail of our exclusive deals. Sincerely, Ryan Corner E Commerce Director

August 21, 2015

Great people to work with Was in the market for a used pickup truck and had been to a couple different dealerships and left with a big disappointment. Then I came to Cumberland More

by Eddie7104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Potter, Jonathon Norsworthy
Sep 04, 2015 -

Cumberland Toyota responded

Our staff here at Cumberland Toyota does a wonderful job at building a relationship with every customer. We are pleased to hear of your excellent experience at our dealership! Let us know if there is anything more we can do for you. We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

August 20, 2015

Great Service The sales group worked hard to get me the best deal to in order for me to get the car of my dreams. I definitely recommend this dealership and I will More

by zch730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

Thanks for the review! We’re glad you enjoyed your experience with us. We pride ourselves on our staff being friendly and we always try to make our customers feel comfortable so it’s great to hear that you enjoyed your interaction. We’ll pass along the kind words you said to Chris. We hope to see you soon! Sincerely, Ryan Corner E Commerce Director

August 20, 2015

unexpectedly easy & enjoyable : ) My new car shopping experience with Josh Lawson was wonderful. No pressure, straight forward information, pointed out the advantages to buying now & g More

by Randi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 04, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Josh. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

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