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Cumberland Toyota

Cookeville, TN

4.5
3,002 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts ...
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,002 reviews

August 18, 2015

Great experience Everything went great! Josh was a big help. I found the car I needed (a Toyota Corolla) he helped me find the one I wanted and gave me a great price f More

by Mforlenza87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 04, 2015 -

Cumberland Toyota responded

Our staff here at Cumberland Toyota does a wonderful job at building a relationship with every customer. We are pleased to hear of your excellent experience at our dealership! Let us know if there is anything more we can do for you. We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

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August 17, 2015

Recent Purchase Purchased a new Toyota and was very pleased. Every request we asked of our salesman was promptly answered. Not once did he not return our call and g More

by K & R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 02, 2015 -

Cumberland Toyota responded

Congratulations and thank you for taking the time to provide feedback about your experience. I am delighted to hear that John was able to provide a pleasant and pressure free sales experience. It is always rewarding to hear that our customers are confident in referring us to their family and friends. Thank you for choosing to do business with Cumberland Toyota. We truly appreciate it. Sincerely, Ryan Corner e Commerce Director

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August 17, 2015

Great experience!! Josh Lawson work very hard!! This was my second Truck purchase from Josh Lawson, he worked very hard to find the truck I wanted. He was great to negotiate a deal we could both agr More

by Ricky England
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 04, 2015 -

Cumberland Toyota responded

Thank you so much for such warm, kind words! We are happy to know that Josh was able to provide you with such an outstanding customer experience. We look forward to serving your for many years to come. Thank you! Sincerely, Ryan Corner E Commerce Director

August 17, 2015

Excellent buying experience Expecting my second child, I finally decided it was time to retire my SUV I had been driving for 11 years for something more reliable. I completely dr More

by docmama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Sep 02, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

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August 16, 2015

Great Place to Buy a Car! Our salesman, Josh, was very helpful in answering all our questions. We have bought several cars from this dealership and have been happy each time. More

by susan1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 04, 2015 -

Cumberland Toyota responded

It makes us proud to know that Josh and the rest of our team was able to get you the car you wanted for the right price. We appreciate your kind review and we hope to see you again in the future! Sincerely, Ryan Corner E Commerce Director

August 15, 2015

BEST experience!! Ryan is the Best!! We we looking for a nice, but used car for my Daughter to drive to college. We found the used Prius on their website, so we went to check it out. Ryan More

by Tiff&Des
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for your kind words and for taking the time to inform us of your wonderful experience. We are sincerely pleased to know that Ryans efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. Congratulations on your purchase! If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Ryan Corner E Commerce Director

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August 14, 2015

Great price Bought a 15 Corolla LE at a great price. Customer service was excellent and the process was very fast. Christina and Ryan were both wonderful to wor More

by eacollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Farley, Ryan Corner
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for writing this positive review and giving Cumberland Toyota such an excellent star rating! It is great to hear that Ryan was able to go above and beyond and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. In the meantime, we invite you to visit us on Facebook and Twitter to avail of our exclusive deals. Sincerely, Ryan Corner E Commerce Director

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August 13, 2015

Great Sales Associate who new his product. Customer Service is # one priority at all times. Sales Associate took his time to listen and get us the best price possible on a new Toyota and offere More

by Callah02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Kirby Beverly
Sep 04, 2015 -

Cumberland Toyota responded

Thanks for the review! We’re glad you enjoyed your experience with us. We pride ourselves on our staff being friendly and we always try to make our customers feel comfortable so it’s great to hear that you enjoyed your interaction. We’ll pass along the kind words you said to Chris. We hope to see you soon! Sincerely, Ryan Corner E Commerce Director

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August 13, 2015

End of Lease Issues I recently returned my end of lease Camry with the intent that it be purchased by my daughter. I was told the total cost of "grounding" the car would More

by Frank Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Hall, Odell Braswell
Sep 02, 2015 -

Cumberland Toyota responded

I m so sorry that you had a poor experience turning in your lease. We take pride in our customer service and clearly we fell down on the job. I will be sure to notify management of the situation and look into this matter a little further. Ryan Corner e Commerce Manager

August 12, 2015

Greatest salesman and dealership ever I have been talking with John for over a year now about buying a new Avalon and he has stuck with me. John new all about the Avalon and he made it so More

by AllAvalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 04, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your first car buying experience at Cumberland Toyota . Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Bob was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

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