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Cumberland Toyota

Cookeville, TN

4.5
3,007 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts ...
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,007 reviews

August 19, 2015

He is the best! We worked with John Fielden over the phone and email for 2.5 weeks on getting the right #Highlander and he most definitely came through for us. We wer More

by Happy Wife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it’s important that we do everything in our power to ensure they drive away happy customers! It does not surprise us that John went above and beyond for you; it is just an example of why he is such a great asset to our team. Thanks again and enjoy your new vehicle. Sincerely, Ryan Corner E Commerce Director

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August 19, 2015

I bought a Camry Very efficient and straightforward. Josh valued my time and was prepared when I arrived. It was an easy purchase. I had bought a highlander from Josh More

by lm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us! We’re thrilled to know our team could provide you with great customer service while purchasing your new vehicles. Please let us know if we can further assist with your new purchase. We look forward to see you again! Sincerely, Ryan Corner E Commerce Director

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August 19, 2015

Tim Delk sales Tim Delk sold me a 2015 Toyota Camry yesterday and I was again very impressed with the sales department at Cumberland Toyota in Cookeville, TN. I am More

by jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Looper, Josh Lawson, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your first car buying experience at Cumberland Toyota . Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Bob was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

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August 19, 2015

I bought a Toyota Camry. I bought my first car, a 2015 Toyota Camry, on Aug. 14. Roberta Love helped me buy the car. She was very helpful, efficient, polite, and friendly; she More

by Corina Villanueva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Herd, Roberta Love, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share with us! The goal of the Cumberland team is to ensure a painless and enjoyable purchasing process for each of our guests. We're happy to read that Roberta was able to help you find what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Sincerely, Ryan Corner E Commerce Director

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August 18, 2015

Great experience Everything went great! Josh was a big help. I found the car I needed (a Toyota Corolla) he helped me find the one I wanted and gave me a great price f More

by Mforlenza87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 04, 2015 -

Cumberland Toyota responded

Our staff here at Cumberland Toyota does a wonderful job at building a relationship with every customer. We are pleased to hear of your excellent experience at our dealership! Let us know if there is anything more we can do for you. We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

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August 18, 2015

Tim took the time to listen to my needs and find me a great CUMBERLAND TOYOTA IS A WELL RUN DEALERSHIP THAT FOCUSES ON THE CUSTOMER. I PLAN TO CHECK WITH TIM FIRST FOR ANY FUTURE PURCHASE, HE HAS EVERYTHING COV More

by Bandit 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin
Sep 02, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Tim does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

August 17, 2015

Excellent buying experience Expecting my second child, I finally decided it was time to retire my SUV I had been driving for 11 years for something more reliable. I completely dr More

by docmama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Sep 02, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

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August 17, 2015

Great experience!! Josh Lawson work very hard!! This was my second Truck purchase from Josh Lawson, he worked very hard to find the truck I wanted. He was great to negotiate a deal we could both agr More

by Ricky England
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 04, 2015 -

Cumberland Toyota responded

Thank you so much for such warm, kind words! We are happy to know that Josh was able to provide you with such an outstanding customer experience. We look forward to serving your for many years to come. Thank you! Sincerely, Ryan Corner E Commerce Director

August 17, 2015

Recent Purchase Purchased a new Toyota and was very pleased. Every request we asked of our salesman was promptly answered. Not once did he not return our call and g More

by K & R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 02, 2015 -

Cumberland Toyota responded

Congratulations and thank you for taking the time to provide feedback about your experience. I am delighted to hear that John was able to provide a pleasant and pressure free sales experience. It is always rewarding to hear that our customers are confident in referring us to their family and friends. Thank you for choosing to do business with Cumberland Toyota. We truly appreciate it. Sincerely, Ryan Corner e Commerce Director

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August 16, 2015

Great Place to Buy a Car! Our salesman, Josh, was very helpful in answering all our questions. We have bought several cars from this dealership and have been happy each time. More

by susan1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 04, 2015 -

Cumberland Toyota responded

It makes us proud to know that Josh and the rest of our team was able to get you the car you wanted for the right price. We appreciate your kind review and we hope to see you again in the future! Sincerely, Ryan Corner E Commerce Director

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