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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

August 06, 2015

Awesome experience Eric Grooms was amazing to work with! He made the car buying experience so easy. I was able to get exactly what I needed/wanted. More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Grooms
Sep 04, 2015 -

Cumberland Toyota responded

Thank you so much for such warm, kind words! We are happy to know that Eric was able to provide you with such an outstanding customer experience. We look forward to serving your for many years to come. Thank you! Sincerely, Ryan Corner E Commerce Director

August 06, 2015

John Fielden is amazing! John is absolutely amazing. He worked his butt off to get me the car I wanted. He is not only the best car dealer on the planet but he is now also a f More

by Swilson12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Mike McCoin
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share with us! The goal of the Cumberland team is to ensure a painless and enjoyable purchasing process for each of our guests. We're happy to read that John and Mike were able to help you find what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Sincerely, Ryan Corner E Commerce Director

August 06, 2015

Repeat Purchasers We have purchased several cars from Toyota and have dealt with Josh Lawson all but once. He is the absolute best! He doesn't try to talk you into a pu More

by 2015Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Sep 04, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it’s important that we do everything in our power to ensure they drive away happy customers! It does not surprise us that Josh went above and beyond for you; it is just an example of why he is such a great asset to our team. Thanks again and enjoy your new vehicle. Sincerely, Ryan Corner E Commerce Director

August 04, 2015

Great! Josh Lawson was very helpful and answered any questions we had in the purchase of our new Rav4. Without a doubt we would recommend Josh to anyone...o More

by Sandi and Bobby Randolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 02, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota! We are happy that Josh was able to help you through your first new car purchase and hope you have been out enjoying your new vehicle! Sincerely, Ryan Corner E Commerce Director

August 04, 2015

Great experience finding a new car! I had a lovely experience at Cumberland; John was very friendly and patient as I test drove cars, and I knew he would take care of everything I asked More

by EmmaL42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 02, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

August 04, 2015

Matt is the man!!!!! Matt Thomsen is in my opinion the best salesman to bo to at Cumberland toyota, he sold me a new corolla and now a used Honda. He is a very honest guy More

by Levy93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Sep 02, 2015 -

Cumberland Toyota responded

Congratulations and thank you for taking the time to provide feedback about your experience. I am delighted to hear that Matt was able to provide a pleasant and pressure free sales experience. It is always rewarding to hear that our customers are confident in referring us to their family and friends. Thank you for choosing to do business with Cumberland Toyota. We truly appreciate it. Sincerely, Ryan Corner e Commerce Director

August 03, 2015

Love my new car!! Jacob was very friendly and patient allowing us to test drive many cars to see what was the right car for me. I finally decided on the Corolla LE and More

by Sld517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Sep 02, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Jacob does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

August 02, 2015

My Experience at Cumberland We found our experience at Cumberland to be excellent. The sales person Roberta Love provided us with answers to our questions and was helpful in all More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Aug 03, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Roberta does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

August 02, 2015

New Camry purchase I purchased a new Camry LXE from Josh Lawson at Cumberland Toyota in Cookeville, TN. He was very professional and knowledgeable and made buying the ca More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New secretary that works with Josh Lawson, Brandon Hall, Brent Byers, Gary Looper, Josh Lawson, Wayne Chaffin
Aug 03, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle, Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

August 01, 2015

No Gimmicks We had already been to other dealerships more local to us looking for help and they kept pushing us, knowingly, out of our budget then not understandi More

by ep19d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Aug 03, 2015 -

Cumberland Toyota responded

Congratulations on your new Jeep! We are happy that Matt was able to help you through your first new car purchase and hope you have been out enjoying your new Jeep! Sincerely, Ryan Corner E Commerce Director

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