Cumberland Toyota

My Experience at Cumberland We found our experience at Cumberland to be excellent. The sales person Roberta Love provided us with answers to our questions and was helpful in all We found our experience at Cumberland to be excellent. The sales person Roberta Love provided us with answers to our questions and was helpful in all aspects of the sale. We will return to Cumberland for our future vehicle purchase. More

New Camry purchase I purchased a new Camry LXE from Josh Lawson at Cumberland Toyota in Cookeville, TN. He was very professional and knowledgeable and made buying the ca I purchased a new Camry LXE from Josh Lawson at Cumberland Toyota in Cookeville, TN. He was very professional and knowledgeable and made buying the car an enjoyable experience! This car replaced my 15 year old Avalon with about 300,000 miles on it and we also have a Toyota Matrix so we are sold on Toyotas. Cumberland Toyota from Brandon the GM to Wayne in financing and Brent and Gary in service keeps us coming back to I feel the best Toyota dealership anywhere! Love there honesty and fair deals they offer, they go the extra mile in customer service! As a manufactures rep I am in sales as well and know the value of recommending a machine or product to a customer, friend or family. I will do so in recommending the best car out there a Toyota and a top caliber salesman Josh Lawson! Sincerely, Tom O'Handlen More

A great experience!!! Jacob Alley was a great salesman!! He has been a huge help since then as well! He was very patient with us while we made the vehicle purchase! He got Jacob Alley was a great salesman!! He has been a huge help since then as well! He was very patient with us while we made the vehicle purchase! He got us a great deal on our vehicle!! Jacob is very friendly and super helpful when it comes to buying a vehicle! More

No Gimmicks We had already been to other dealerships more local to us looking for help and they kept pushing us, knowingly, out of our budget then not understandi We had already been to other dealerships more local to us looking for help and they kept pushing us, knowingly, out of our budget then not understanding why we were not buying. We decided to go here because we had heard greatly about the service. There were no lies, Mr. Thomsen will help you greatly with your car purchasing needs. He won't lie to you or push you towards something you do not want. He will be honest and tell you your budget and what he would suggest. He gives his views on car brands and the reliability which helped in our case greatly. We were heading the wrong way with brands. He doesn't want you to settle for a car he wants you to love the car. Even to the considerate point of even though we were pretty sure on our car he made us test drive a few more just to make sure we loved our purchase. He didn't want us to rush into the purchase either, as the other car dealership had, he wanted us to look around and find what best suited us. Truly an amazing car buying experience and felt very trusting in everything he had to tell us. Definitely recommending to others. More

Friend for life I've bought many cars from many different dealerships throughout the years but after meeting Travis at Cumberland Toyota, I'll never buy another vehic I've bought many cars from many different dealerships throughout the years but after meeting Travis at Cumberland Toyota, I'll never buy another vehicle from anyone or anywhere else. Although he didn't have the color vehicle I wanted on the lot, he was able to locate exactly what I wanted in a timely manner and have it brought in for me. It was a very stress free environment and I never once felt pushed by Travis to buy, unlike many other stressful and pushy dealerships. With the way I was treated, I don't just have Travis as my salesman but I now have a new friend. More

Friend more than Salesman We recently purchased a highlander from with Mikes help. I think our son said it best as we were pulling away from the dealership, "Mom he didn't see We recently purchased a highlander from with Mikes help. I think our son said it best as we were pulling away from the dealership, "Mom he didn't seem like a salesman. He was your friend wasn't he?" Mike was exactly that from start to finish without pressuring us. And he helped us find the car that best met our families needs. Thanks Mike! Sincerely, Bill and Tibet Dycus More

Wonderful experience! Easiest car buying experience I have ever had. Chad was very helpful and got me the best deal. I recommend Cumberland Auto and Chad Hancock. Easiest car buying experience I have ever had. Chad was very helpful and got me the best deal. I recommend Cumberland Auto and Chad Hancock. More

Great experience Kyle Potter and Christina Farley were so very helpful very personable just wonderful people. I love my Nissan Versa I will diffently recommend Cumberl Kyle Potter and Christina Farley were so very helpful very personable just wonderful people. I love my Nissan Versa I will diffently recommend Cumberland Auto Center to my friends & family. Thanks again to Kyle & Christina my auto shopping was a pleasure. More

Super John!!! John Fielden has sold me and my family many vehicles over the years and he is always goes out of his way to make sure that we are getting exactly what John Fielden has sold me and my family many vehicles over the years and he is always goes out of his way to make sure that we are getting exactly what we need. John made me feel once again that I am more than just one of his customers, he makes me feel like I'm part of his family. I highly recommend John to all my friends and to anybody wanting true customer service. Thank you John for being the person you are and I love my new Corolla! More

Fast, simple, and friendly Purchased a new 2015 Toyota RAV4 LXE on July 21. Couldn't be happier with the way I was treated, approached, and how well the transaction was handled. Purchased a new 2015 Toyota RAV4 LXE on July 21. Couldn't be happier with the way I was treated, approached, and how well the transaction was handled. Staff is very knowledgeable about their products and answered all my questions. Would recommend anyone looking for a Toyota to give them a try. More