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Cumberland Toyota

Cookeville, TN

4.5
3,002 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,002 reviews

July 08, 2015

All around awesome experience! I recently purchased a new 2015 Toyota Prius C from Cumberland Toyota. I always deal with Josh Lawson. He is awesome to work with and he made my pur More

by tysmom31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Aug 03, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle! Thank you for your kind review and recommendation! We hope you are enjoying your new car! Sincerely, Ryan Corner E Commerce Director

July 07, 2015

Great cars, great service! Purchased a preowned Chevrolet Camaro. Love the car, love the service and attention. Sales staff are accommodating without being over bearing. They wi More

by JCripps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Booher
Aug 03, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

July 07, 2015

awesome Ok if I could I would go back and buy the car again so I could experience the customer service Matt Thompson provided. It was a great experience. More

by Donathan01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Aug 03, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

July 07, 2015

Purchaase of a used Toyota Forerunner- Good transaction I recently purchased a 2012 Toyota 4-Runner from this dealership. The transaction went extremely well primarily because of the interest and enthusias More

by tim kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Jonathon Norsworthy
Aug 03, 2015 -

Cumberland Toyota responded

Congratulations on your new 4 Runner! Our goal is always to exceed our customer's expectations. I am happy to hear that John was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

July 07, 2015

Outstanding dealership. Salesmen Kris Baldwin and John Norsworthy were courteous, friendly and knowledgeable. They were NOT overbearing or pushy as so many salesmen have bee More

by Mark McGuinness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Baldwin, Jonathon Norsworthy
Aug 03, 2015 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

July 07, 2015

Matt Thomsen did what he said! I bought my vehicle there and was skeptical over the phone. After leaving I knew I had gotten a great deal and sales person. Matt did exactly what he More

by Farrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen, Wayne Chaffin
Aug 03, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

July 07, 2015

Enjoy working with Toyota Dealership in Cookeville Tn We found what we were hunting on the internet. We called Ryan Corner, because we had dealt with him before, and he answered all our questions and we w More

by awesome dealership
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Aug 03, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

July 07, 2015

Great to deal with My wife and I drove to Cookeville from Nashville to pick up a RX350 we had seen online. Price was right at market, checked all the right boxes we were More

by maheitzk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Aug 03, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

July 06, 2015

Everyone is very nice Fred Riddle is great he is always helpful he went out of his way to find me the RAV4 I wanted for my daughter. He even helped her set up her phone an More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Wayne Chaffin, Kirby Beverly, Jonathon Norsworthy
Aug 03, 2015 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

July 06, 2015

New truck. I had a very good experience @ Cumberland Toyota. Josh Lawson was very very helpful very polite always kept me informed what was going on. He went ove More

by New black Tacoma!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Aug 03, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

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