
Cumberland Toyota
Cookeville, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great experience I started shopping online for cars. I was helped very quickly. Kyle Potter and Misty was great to work with! I thought they were very helpful, nice, a I started shopping online for cars. I was helped very quickly. Kyle Potter and Misty was great to work with! I thought they were very helpful, nice, and no pressure from them which that was very appreciated! I would recommend them to anybody! Great job! Thanks so much for my 2012 kia optima! More
Great Salesman Great service!! Great salesman. Felt no pressure as I would from typical salesman. I would recommend this car lot and car salesman to anyone!! As Great service!! Great salesman. Felt no pressure as I would from typical salesman. I would recommend this car lot and car salesman to anyone!! Ask for Mike McCoin More
Best experience ever This was the best car purchasing experience ever . My salesman Ryan Corner was incredible answered all my questions and had me in and out of the dea This was the best car purchasing experience ever . My salesman Ryan Corner was incredible answered all my questions and had me in and out of the dealership quick . Wayne the finance manager was amazing very helpful and made the paperwork super easy . I would recommend this dealership to friends family and anyone looking for a new vehicle . Thank you Cumberland Toyota More
Professional , Friendly and Understanding I have never bought a new car before so I was a little apprehensive about doing so. Kyle Potter was there to answer any questions or concerns I had. H I have never bought a new car before so I was a little apprehensive about doing so. Kyle Potter was there to answer any questions or concerns I had. He was very patient with me as I can be very indecisive and he really took the time to listen and made this experience all about me. After test driving a few cars I found "the one" in a newer used car. I love my car and am thankful for a great car buying experience. Thanks Kyle for all your help!! You were great! More
professional and honest They were willing to work for the win-win solution. Told the truth and kept their promises. Did not try to push unwanted or unneeded accessories. They were willing to work for the win-win solution. Told the truth and kept their promises. Did not try to push unwanted or unneeded accessories. More
Service Department The sales staff is great but when it comes time to get through to the service department you might as well go over there! I've tried on and off for 4 The sales staff is great but when it comes time to get through to the service department you might as well go over there! I've tried on and off for 4 days (this is not the first time this has happened) to reach someone in the service department with no luck. Even though the voice message service associated with this department says they will call you back they don't. Am really disgusted with this type of service. I have since spoken to Brent,Service Mgr., and he advisedeven more help has been hired to correct these issues. I will be happy to re-rate them again once I've had my next experience but Brent is a great guy to work with and feel things will change to a more positive review More
We should of came to Cumberland Toyota first. Thank you Mike McCoin for everything. You were very pleasant and very easy to deal with. You actually listened to what we wanted and you found it. The Thank you Mike McCoin for everything. You were very pleasant and very easy to deal with. You actually listened to what we wanted and you found it. The car is perfect. It was exactly what we wanted. You made us feel like we have been friends for many years. And now we will be. More
Fabulous service and price I knew exactly what I wanted and Kirby Beverly and the staff found my dream car! I drove past at least 3 other Toyota dealerships 100 miles to get my I knew exactly what I wanted and Kirby Beverly and the staff found my dream car! I drove past at least 3 other Toyota dealerships 100 miles to get my deal and I am over-the-moon satisfied with the car and the entire experience! Kirby patiently explained all of the smart features and I even called his personal cell phone the next day with a question about one of my options that I didn't understand. More
The best buying experience I've ever had! As a single woman, I've had some difficult experiences when buying a vehicle over the past 30 years. Not so at Cumberland Toyota. A friend of mine r As a single woman, I've had some difficult experiences when buying a vehicle over the past 30 years. Not so at Cumberland Toyota. A friend of mine recommended that I ask for Fred Riddle to help me with my purchase - I'm SO glad I followed his advice! Fred treated me with respect, patience, integrity, and I truly felt that he advised me exactly as he would have his mother, sister, or daughter. When it came to the finance part of the process, Mike Dickenson was the best! He treated me with exactly the same respect that I had enjoyed with Fred. I feel so fortunate to have chosen these gentlemen and Cumberland Toyota to help me with my purchase. I will highly recommend them to everyone, and they will definitely have my business again in the future. THANK YOU, Fred & Mike, and Cumberland Toyota! More
I love my new Toyota! I had went to several dealerships in the area looking for that perfect car! I have to say that I am so thankful for the people at Cumberland Toyota! K I had went to several dealerships in the area looking for that perfect car! I have to say that I am so thankful for the people at Cumberland Toyota! Kirby Beverly had an answer for every question I asked and did a great job helping me pick out the car of my dreams. I wouldn't recommend going anywhere else! More